RECRUITMENT AND SELECTION Introduction Employing the right individual has the potential to‚ in the long run save the organisation money by reducing turnover. This highlights the importance of recruitment and selection of sales people. Various techniques should be employed to best avoid selecting the wrong individuals for the job. Effective recruitment processes are vital in attracting and retaining high quality staff (Marterel2005). This statement supports the argument that recruitment and selection
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M/s RESONANCE‚ J-2‚Jawahar Nagar‚KOTA 6 Shri Mukesh Gupta of M/s Gupta CommerceCoaching Classes‚New Post office Road‚KOTA Jn. 7 Shri Mukul Vahal of M/s Bright Physics Classes‚2-C-7‚Mahavirnagar-III‚ KOTA 8 Shri Anil Kumar Jain of M/s Advance Classes‚1-G-28‚RHB Colony‚Dadabari‚KOTA 9 Shri Virendra Prakash Jain of M/s Jain Classes‚E-10‚Vallabhbari‚ KOTA 10 Shri Amit Rathore of M/s Rathore Coaching Centre‚ Shop No.5-6 Near Water Tank TalwandiKOTA 11 Smt. Namrata Agrawal of Prop. M/s SainathCommerce Classes
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preferred outsourcing location‚ because call centres in India offers a wide variety of advantages that other countries do not offer. Today‚ having call centers in India has become the norm for several global companies. India has been able to effectively meet the growing international demand for call center outsourcing services by providing cost-effective services and customer-oriented call centers. Many international organizations are also setting up call centres in India‚ because India has a large qualified
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COPYRIGHT MATERIAL M-Tel Call Centre data: What does it tell us? In May 2009‚ Esther Ching is three months into her role as manager of the complaints section of a call centre‚ located in India. The call centre is owned and run by M-Tel‚ a Malaysian telco company. Her section handles all billing complaints and service difficulties. The main products are landlines‚ mobile telephones and internet access. She is required to present a report about the performance of her section‚ as part of the regular
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A Report into Marston Garden Centres Introduction to the sector Gardening has become one of the UK’s leading leisure activities‚ with around 13 Million adults turning to this hobby. Recently‚ there has been a resurgence in ‘green issues’ and this has led to many growing some of their own food. Analysis shows that there is the potential for 9 million adults to be persuaded into this activity (Mintel report 2010) There are a number of areas that need to be looked at‚ in order for the company to
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An Evaluation of Recruitment & Selection Process of MGH GROUP [pic] 1. INTRODUCTION People are one of the important elements of organizations. To remain in the competition or to expand businesses‚ companies need to hire efficient individuals who can lead the company to achieve its goals. Locating and attracting well–qualified individuals to fill job vacancies is really a challenging task for the organization. From skilled tool-makers to senior executives‚ the demand for qualified human power is
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HIGH LEVELS OF ATTRITION IN THE INDIAN INTERNATIONAL CALL CENTRE INDUSTRY- “Generating higher levels of employee commitment in call centres is a critical factor to their successful operation. A high level of employee commitment in an organization can have beneficial consequences‚ resulting in lower absenteeism‚ higher performance and lower employee turnover (Mathieu and Zajac‚ 1990). Research also identifies commitment as a consequence of personal variables‚ role clarity and supportive
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What is recruitment and selection? [In other words‚ the process where an organization collect a number of people who met requirements and qualified for that organization] Selection is….. During both processes R&S‚ an organization has to justify why they are going to choose particular methods to recruit and select people in a capable pool‚ that is to say‚ what elements or what under considerations which they use to influence their decisions before recruiting and selecting people Attraction and
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Recruitment and Selection In the competitive business environment nowadays‚ companies need to present themselves as serious players with edges in various aspects‚ one most important of which is quality of their workforce. The quality of an organization’s workforce ‚to some degree‚ determines how far it can go and this kind of quality depends mostly on an essential element in an organization’s operation‚ which is human resource management (Martin‚ J. 2008). Human resource management refers to the
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Project proposal for Recruitment and Selection Topic: Qualitative study of recruitment and selection process of management trainees in SAIL‚ a Maharatna company. Motivation for choice: As SAIL is a Maharatna company with a huge workforce‚ recruitment and selection is a prime area of concern for the organization. Steel industry is a labour intensive industry and requires effective managers to achieve high labour productivity. R&S process of SAIL is carried out at national level once in a year
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