Questionnaire Design Which brand of shampoo do you use? - Taken from ‘Marketing Research’ by Dr. Naresh K. Malhotra • “Who” – Respondent uses personally or the brand used by the household? • “What” – If more than one brand of shampoo is used? Should the respondent mention most preferred brand or recently used brand or the brand used most often or the brand that comes to the mind first? • “When” – Does the researcher means last time‚ last week‚ last month? • “Where” – Although it implied that
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CASE: I Playing to a new beat: marketing in the music industry Questions: 1. Discuss the micro and macro forces that are affecting the music industry. Answer : Factors affecting the music industry include the following: • Consumers have created a new value curve for the music industry • Online file sharing and downloading where copyright holders are bypassed has put the traditional business model of the music industry in doubt • Competition for consumers time‚ attention
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Marketing Management By Philip‚ Kevin Lane Keller‚ Abraham Koshy‚ Mithileshwar Jha logo copy.tif SUMMARY by Chapter 6 Analyzing Consumer Markets Since marketing starts from the customer‚ it is of primary importance to understand the psyche of the customers and their buying motives. This chapter talks about the various behavioural patterns that govern the decision making process of a customer. A marketer needs to understand these factors affecting the customer’s purchase decisions
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Marketing Management Case Analysis Subway® Sandwich Shops Abstract Subway® Sandwich Shops was founded in 1965‚ and has been franchised into the hearts and stomachs of families all around the world. This highly successful sandwich shop was the dream of high-school graduate Fred DeLuca. With the financial help of long-time friend Dr. Peter Buck‚ Fred opened the first Subway Sandwich Shop in Bridgeport Connecticut in 1965. By 1974‚ the pair had opened over 16 shops around Connecticut
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Martin Pazmiño Segmentation Analysis Acquainted with Japan’s current cancer situation‚ CancerScan attempted to increase the rate of breast cancer screenings of Japanese woman through the use of market segmentations strategies based on behavioral traits‚ or attitudes‚ towards the procedure and the disease to distinguish the different segments within the market. First‚ research was conducted between 2009 and 2010 in Tokyo that intended to serve as a segmentation pilot‚ which surveyed 1‚859 women
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[pic] Title of the Topic (Report) “Secondary Marketing Management” A SIP Report Submitted By Name of Student: Arvind Gajanan Pusadkar (M.B.A.-II) Under the guidance of Mr. Ajay Bhanage Branch Manager‚ Submitted To The H.O.D Department of Business Administration & Management Sant Gadge Baba Amravati University‚ Amravati (Year) (2013-2014) ACKNOWLEDGEMENT A summer project is a golden opportunity for
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Week 1: Case Assignment Case Study: Girl Scout Cookies Questions: 1) Can you identify examples of decisions about each part of the marketing mix (product‚ place‚ promotion‚ and pricing) that are being made in the cookie program? The Product is Girl Scout cookies as well as the Girl Scouts themselves. Since 1912 Cookie sales have played a major role in supporting the Girl Scouts organization at the council and troop levels. Being able to target certain people can be tricky sometimes specially
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Samsung case 1. How was Samsung able to go from copycat brand to product leader? In 1993‚ Lee unveiled “new management” which is a top-to-bottom strategy for Samsung to make Samsung become a bigger and more powerful company that would also eliminate Sony as the biggest consumer electronics firm in the world. To achieve this Samsung hired a new group of young designers who unleashed new products. Samsung abandoned low-end distributers‚ and build strong relationships with specialty retailers
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OF HOSPITALITY‚ TOURISM AND CULINARY ARTS BACHELOR OF INTERNATIONAL HOSPITALITY MANAGEMENT (HONS.) HTM2232 SALES AND CUSTOMER RELATIONS MANAGEMENT ASSIGNMENT NAME : TAN KHAI XIN I/D : 0302483 BATCH : BH 5 GROUP : 8 LECTURER: LEE SOO SIAN SUBMISSION DATE: 31 May 2013 INTRODUCTION CRM is the information industry abbreviation for customer relationship management which is commonly used to describe a business-customer relationship that ultimately
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Project management assignment Table of Contents 1.0 Introduction The essay discusses basic prices of project management. The first part tackles the initial technical aspect of project planning where scheduling is done to determined logical flow of activities. At this stage‚ a critical path is determined and project is visualised using Gantt chart and network diagram. Importance of network diagrams is also discussed. The second case discusses general skills and
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