ABSTRACT This study was designed to assess the customer satisfaction in Loreland Farm Resort in terms of their service with their guests. This research aims to develop and enhance the service and avoid complaints in Loreland Farm Resort. It also aims to know the demographic profile of the respondents wherein they can identify the majority type of respondent (e.g. gender‚ age‚ location‚ occupation‚ reservation type and knowing the resort). The researchers provided questionnaires for the guests
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com/0960-4529.htm MSQ 17‚1 Customer based brand equity: evidence from the hotel industry ¨¸ Ruchan Kayaman and Huseyin Arasli Eastern Mediterranean University‚ Gazimagusa‚ Turkey Abstract Purpose – The paper aims to explore interrelations of the four brand equity components; brand awareness‚ brand loyalty‚ perceived quality and brand image in hotel industry and improve the conceptualization of customer-based hotel brand equity. Design/methodology/approach – The paper is based on the recommendations
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The best birthday present I had ever received was on my 17th birthday‚ this gift was a brand new ASUS laptop given by my parent. My parents bought me this laptop because they knew that I had been wanted this laptop for quite some times. Finally I can own it now. Prior having this laptop‚ we have only one old desktop at home. Our family consists of my parent and my sister. Four of us sharing this desktop‚ at time we encounter two or more family member wanted to use this desktop at the same time. I
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CUSTOMER PROFILING OF HYUNDAI i20 AND MEASUREMENT OF SATISFACTION LEVEL JSV HYUNDAI Submitted by: Ishan Chandra BBA A7006409011 MARKETING Under guidance of: MR. AMIT KUMAR SRIVASTAVA Mrs. Rashmi Tripathi ASSISTANT SALES MANAGER SR. LECTURER ABS‚ Lucknow (SUMMER INTERNSHIP REPORT IN PARTIAL FULFILLMENT OF THE AWARD OF FULL TIME BACHELOR IN BUSINESS ADMINISTRATION (2010-11) AMITY BUSINESS SCHOOL AMITY UNIVERSITY UTTAR PRADESH
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INTRODUCTION Customers are becoming ever more demanding‚ and in most markets they have more options to choose from than ever before. . A customer is a person who becomes accustomed to buying from you. Without a strong track record of contact and repeat purchase‚ this person is NOT your customer; he is a buyer. A true customer is grown over time. The satisfaction a customer gets from the consumption of an organization’s product or service pre-empts his or her subsequent decisions on the same products
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WHAT QUALITIES WILL YOU OOK FOR IN YOUR FUTURE HUSBAND OR WIFE? I am still studying but pretty soon I will be earning a living and thinking of getting married. Most people marry for love but all too often marriages break up because they have chosen unsuitable partners. It is therefore important for me to choose my future husband carefully as I want my marriage to be happy and to last. I realise my own imperfections and know that any romantic notions of marrying Mr World is out. Besides‚ physical
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You Have No Reason for Cloning Humans Think of walking down the street in thirty years and running into an exact replica of yourself. Is it your twin? No‚ you do not have a twin; it is your clone. Your biological makeup could have been cloned as an embryo and raised separately as an experiment. I bet many of you have seen Star Wars‚ Jurassic Park or many of the other movies that describe cloning. Most of what you see in these movies is false. What you do not know is if that cloning could be
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well-known UK-based company that provides home furnishing of good quality but relatively lower prices compared with those of competitors‚ targeting middle- and low-income consumers. In early 2008‚ the company entered Chinese market and founded branches in some big cities‚ such as Beijing‚ Shanghai‚ Shenzhen‚ etc. However‚ many Chinese consumers show a low level of satisfaction towards the company. This research proposal is prepared to provide guide for formal research to investigate the customer satisfaction
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Citizen Survey: Council received the draft citizen survey for review and feedback on August 30. Please submit any questions or feedback by Friday‚ September 8. Staff will review the survey and provide an update at the September 12 Council Meeting. Branding: The Wayfinding Signage RFP was published and proposals are due September 12. Staff will review all proposals and will provide Council with an update in late September/early October. In addition‚ sign permits have been submitted for all of our
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Are You‚ the Best You? People everywhere are faced with the unanswered question‚ “When am I working too much?”‚ “When do I stop?” Due to the constant increase in our cost of living‚ people believe they are forced into working longer and more demanding hours. People need to learn how to split their time and energy between work and the other important aspects of their lives. In the two essays‚ “Hit the Brakes”‚ by Christopher Dewolf and “Stupid Jobs”‚ by Hal Neidzviecki‚ it is shown that spending
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