MIRANDA‚ JAMIE G. 02 | 11 | 13 3HRM3 – TECHNICAL WRITING FOR BUSINESS MS. B. BAUTISTA I. PROPOSED TITLE “Customer Satisfaction of Mcdonalds in Halang‚ Calamba City Laguna” II. TENTATIVE STATEMENT OF THE PROBLEM Restaurant customers are different that the meal being served should cater to many type of client possible to maximize sales and profit. Various factors that will contribute to increased benefaction and income are food preference by age‚ gender‚ income and
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Customer Service Concerns Richette Galiotte GEB3213 Advanced Communication in Business Professor Smith February 15‚ 2013 Abstract Page During my research of the General Mills Corporation regarding its methods in handling its customers‚ I notice several similarities between their practice and what was cover in the book that was assigned to us for this semester. They have a simple plan to keep their loyal customers but they have teamed up with
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Introduction | 02 | 2. | Background | 02 | 3. | Operations | 03-04 | 4. | Connecting with the Customer base | 04-05 | 5. | CRM Strategies | 06-11 | 6. | Customer Policies | 12 | 7. | Conclusion | 13 | 8. | Bibliography | 14 | Let them know you appreciate them. Make good on all your mistakes‚ and don ’t make excuses - apologize. Stand behind everything you do. ’Satisfaction guaranteed ’ will
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as like now. I started dancing when I was 14 years old and my first crew was called Elnino. At first‚ I joyed that crew to find my friend‚ a bboy. He is my best friend when we were a little girl and boy. After I had moved to new house‚ we didn’t meet each other for 10 years. But day by day‚ I realize that I love music‚ dancing is my life and my crew really is the second family. Music remind me of what the noise of being alive is like. While i’m dancing‚ I will to be myself and know who I am.
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Delotta Customer Relations and Servicing-14 November 1‚ 2013 Instructor Theresa Billiot Assume you are writing a report about the skills CSRs must have to provide exceptional customer service. Reread your responses to the What Do You Think? Questions that you completed throughout this chapter. What are sure-fire techniques and practices that provide superior customer service? What situations and practices might provide easy traps for mediocre or inferior customer service
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Design Your Own Healthcare Organization The design of an organization is a “formal‚ guided process for integrating the people‚ information‚ and technology of an organization” (Glickman et al.‚ 2007). A good organizational design increases the likelihood that an organization will succeed; that its’ values will be realized and its mission will be attained. An organization begins with a strategy or a purpose‚ is followed by its philosophy or values‚ then identifies the mission and
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events‚ activities or achievements have contributed to your own self-development? 2 Describe a situation in which you had significant responsibility and what you learned from it. 3 Describe your strengths and weaknesses in two areas: setting and achieving goals‚ and working with other people. 4 Your career aspirations and factors leading you to apply to this course at this time. Describe a challenge to which you have successfully responded. What did you learn about yourself as you responded to this
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Candace Brooks (your Address) November 13‚ 2008 John Castro Partner-In-Charge CompuCom Systems‚ Inc. 7171 Forest Ln. Dallas‚ TX 75230 Mr. Castro‚ I was introduced to your company by Mr. Brad Earls‚ one of your lead technicians. He has enlightened me that one of your Dallas offices is pursuing to hire qualified persons for your technical support department. I have more than a year and a half experience in the technical support field‚ inclusive of being the senior technician at
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Customer Lifetime Value (SMALL BOOK 167-177) * Customer lifetime value (CLV)‚ is the net present value of the cash flows attributed to the relationship with a customer. * The use of customer lifetime value as a marketing metric tends to place greater emphasis on customer service and long-term customer satisfaction‚ rather than on maximizing short-term sales. * Two approaches to CLV: * Disaggregate (“spreadsheet”)– Complex and cumbersome‚ but allows you to build in any assumptions
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SALES ORGANIZATION STRUCTURE Introduction Once the sales plan has been formulated‚ the next logical step is to organize a sales force to achieve the enterprise objectives. Decisions must be made as to the type of sales tasks required to be performed and as to how the sales people should be grouped together to ensure effectiveness and efficiency. The scope of their sales responsibility‚ line authority and accountability must be defined so that the sales activities can be well coordinated. The
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