Contents Question 1: What are Zappos’ supply chain related core competencies and sources of competitive advantage? How sustainable are they? What role does corporate culture play in these questions? Zappos consider themselves “a service company that happens to sell shoes”. The main core competency of the company is its customer service. Hsieh considered customer service to be one of the most important aspects of the business. If a business has excellent customer service‚ then customers
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to failure is as long as 1 year but they are very expensive. Each part can cost at least $100‚000. Hence the parts are very costly to hold as inventory. The firm is looking for a supply chain solution that can meet its needs. (a) What is the competitive strategy if you want to service this firm? (b) What supply chain infrastructure and flows do you think would be appropriate to service this customer? You will need to justify your recommendation. (You can surf the internet to get some ideas.
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1. Amazon.com‚ Peapod‚ Dell‚ and many furniture manufacturers use push-pull supply chain strategies. Describe how each of these companies takes advantage of the risk-pooling concept. To better understand the strategies used by the three (3) companies and furniture manufacturers‚ the definition of Push or Pull is established below: Push Strategies – when the manufacturer uses its sales force and trade promotion money to induce intermediaries to carry‚ promote‚ and sell the product to end users.
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Initial idea: Offer affordable sports equipment for children Products: − Used (second-hand) products − Surplus equipment from manufacturers and retailers Current situation (December 2007): − Demand has been growing steadily over the last years − The products are distributed to the U.S. customers through a single (and small) warehouse in St. Louis − The warehouse is leased on a year-to-year basis − The current network design‚ in particular the distribution network and warehouse
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issn=19369735&issue=v2i1-4&article=28_getmom Week 2 1. Chopra & Meindl Chapters4‚ 10 2. Fisher‚ M. L. (1997). What is the right supply chain for your product? Harvard Business Review‚ 75(2)‚ 105-116. http://ezproxy.libraries.wright.edu:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9705150574&site=ehost-live 3. Lee‚ H. L. (2004). The triple-a supply chain. Harvard Business Review‚ 82(10)‚ 102-112. http://ezproxy.libraries.wright.edu:2048/login?url=http://search.ebscohost
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Project Proposal Overview of Organization The Organization I will be researching is ZAPPOS. Zappos is an Internet based shoe company that has blossomed over the years since 1999. They have ventured on to more than just shoes‚ servicing the public with offering things like accessories‚ handbags‚ watches‚ clothing‚ and even home goods. If there was an award for the best company in the U.S.‚ I believe ZAPPOS would receive this award. This company is not committed to gaining profit from its products
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lean practices on inventory turnover. International Journal of Production Economics 2010. DiBarra‚ Camilla. 2002. 5S - A tool for culture change in shipyards. Journal of Ship Production 18 (3):143151. Fazelle‚ E.‚ ed. 2001. Supply chain strategy. The logistics of Supply chain managment. Edited by McGrawHill. Frazelle‚ Edward. 2002. World-Class Warehousing and Material Handling‚ ed McGraw-Hill. New York. Gu‚ Jinxiang‚ Goetschalckx‚ and Leon F. McGinnis. 2007. Reasearch on Warehouse Operations: A Comprehensive
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| |Strategic Analysis Report | | | |An in depth view of where Zappos came from‚ where the company wants to go‚ and how | |they intend on getting there. | | | |Crandall Ryan Lewis
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1. The success of Galanz is mainly the result of adopting different competitive strategy and operations strategy under different internal and external situation. From the perspective of competitive strategy‚ first Mr. Liang took the overall cost leadership strategy. As he well understood the competitive edge of his company was offering cheap labor and cheap land‚ he offered a very low price to the customers. By doing that‚ Galanz beat the competitors away as they could not make big profit and
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Case: Zappos.com 1. The competitive advantage of Zappos is great customer service that deeply impresses customers and made them purchase repeatedly. This competitive advantage comes from the unique company culture which was carefully promoted. The culture is comprised of a set of values that encourages employees to be positive‚ happy and creative at work. Through well-integrated recruitment‚ training process and team activities‚ it successfully influences employees’ attitude. It works much better
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