MARKETING AUDIT PROJECT ON: SUBMITTED BY: ANOOP KHURANA -2012081 SHASHANK MAKKAR -2012*** MANRAJ SINGH SANDHU-2012136 OJASWI SHARMA-2012154 SUSHANT SHARMA-2012156 INDEX SR. NO. CONTENT PAGE NO. 1 INTRODUCTION 2 2 ENVIRONMENTAL ASPECTS • ECONOMIC • CUSTOMER • COMPETITION 3 MARKETING ASPECTS • OBJECTIVES • STRATEGIES • TACTICS 6 4 4P’S
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Marketing Audit: Starbucks Coffee Shops‚ Environmental Aspect Section -------------------------------------------------------------------------------- The 3 elements for Starbucks Coffee are: I need each element and each question in the element answered (using at least 5 references) This is about Starbucks Coffee Shops and their Environmental Aspect section of a marketing audit. Conclusion. 1) Culture---how have attitudes towards business in general‚ the industry‚ and the organization changed
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Subway Restaurants Marketing Situational Analysis Case Study Executive Summary Subway Restaurants is the leading submarine sandwich franchise in the United States and the world with 20‚532 restaurants worldwide located in 72 countries. Restaurant locations continue to increase year over year from an annual rate of 4 percent in 1999 to 14 percent in 2003. Brand recognition grows as market geographically expands. The new Tuscany Décor reinforces the idea of a fresh‚ healthy and great tasting menu
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will address Zappos’ policy to WOW customers and their hiring process and expand on why adopting this culture may not work for some companies. Every company has a unique corporate culture and business philosophy while striving to discover a competitive advantage to make it a market leader. Zappos is one such footwear company that has found its competitive advantage in “wowing” its customers by selling “happiness in a box”. Consequently‚ their business philosophy is word of mouth marketing which is a
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Cited: Bailey‚ Jean. "Happiness as a business strategy." Massage Therapy Journal Winter 2012: 25+. Academic OneFile. Web. 22 Feb. 2013. Chafkin‚ M. (2009‚ May 1). The Zappos Way of Managing. Retrieved from ◦ http://www.inc.com/magazine/20090501/the-zappos-way-of-managing.html McDonald‚ Shelley. "Delivering Happiness: A Path to Profits‚ Passion and Purpose." American Economist 56.1 (2011): 127+. Academic OneFile. Web. 22 Feb. 2013. Reid‚ K‚ Carolina.. "SHOULD
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technology and international marketing are working very closely; information technology innovations is improving marketing process and the way we interact with the customers. So thanks to information technology markters now have more information about customers and they can reach them easily due to data bases. Also information technology has changed the competitive environment‚ consumers have more information about competitive offering‚ also thanks to internet a new way of marketing has emerged and new
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Some of the departments in HSBC are: · Insurance · Pensions · Sharedealing · Internet Banking · Automated Telephone Banking · Travel Money · Marketing The department that this is focusing on is the marketing department. The goal of the department is to be: "The guardian and custodian of customers ’ interests within the bank" (Marketing in HSBC Bank plc report page 7) This goal shows that the main priority is customer satisfaction. The reason for this is with the growing competition
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BSBMKG514A Implement & monitor marketing activities Assessment Student Name: Introduction and instructions: The assessment for this Unit of Competency consists of three assessment tasks: 1. Case Study Activity – requiring you to review case study scenarios‚ answer related questions 2. Practical Assessment – requiring you to prepare policy and procedure manual. Result: The result of each assessment task will be either ‘Satisfactory’ (S) or ‘Not Satisfactory’ (NS). Once you have satisfactorily
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Introduction – Hotel Industry and Catering The purpose of this report is to evaluate The Felbridge Park Hotel’s marketing capabilities. This family owned business based in Sussex belongs to the UK Hotel Industry. Elements of Hotel Catering are also included in discussion due to the hotel’s restaurant. The recession is the main economic factor affecting this industry. 2009 has been tougher than 2008‚ ‘although there has been an increase in the number of consumers taking UK breaks in 2009 ‚ it is
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Introduction The focus of this report would be to assess the marketing activities of SONY Corporation‚ focusing on one of its particular product which is the Playstation Portable‚ which is also known as PSP for short. Although SONY had released various versions of the PSP‚ however‚ our main focus would be on the original version of the PSP and also some emphasis would be given to PSP Go‚ to elaborate on the current product that SONY is promoting. Through this analysis‚ we hope to discover whether
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