CHAPTER TWO Discussion Questions 1. How would you characterize the competitive strategy of a high-end department store chain such as Nordstrom? What are the key customer needs that Nordstrom aims to fill? The Nordstrom web site states the following. Over the years‚ the Nordstrom family of employees built a thriving business on the principles of quality‚ value‚ selection‚ and service. Today‚ Nordstrom is one of the nation’s leading fashion retailers‚ offering a wide variety of high-quality
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3 on Supply Chain Management http://www.supplychainbrain.com/archives/10.02.TaylorMade.htm?adcode=5 Read the TaylorMade case study till “Enabled by IT” Identify challenges and pain points in the current process of TaylorMade 1) TaylorMade was struggling in an industry with near-zero growth. Any improvement in sales had to come at the expense of its competition‚ which was more agile and efficient. 2) TaylorMade‚ meanwhile‚ had one of the most sluggish supply chains around. Total supply-chain reaction
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ILLUSTRATIVE REAL WORLD CASES REAL WORLD CASE 1: HOW DELL IS MANAGING ITS SUPPLY CHAIN http://wps.prenhall.com/wps/media/objects/2519/2580469/images/Realworldcase1.html The Problem Michael Dell started his business as a student from his university dorm by using a mail-order approach to selling PCs. This changed the manner in which PCs were sold. The customer did not have to come to a store to buy a computer‚ and Dell was able to customize the computer to the specifications of the customer. The
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Key Players • R. Foley Vinton‚ CEO Exceso • Andrea Valdini‚ analyst • Martin Wu‚ Head of Sales • Alice Dias‚ Midwest Regional Manager Flemings ValuMart • Wendell‚ intern from business school • Fred‚ manager of sales Summary Exceso is a manufacturer of gizmos with ClickZipPlus as the flagship of the company. Internal Factors: • Their Objective Control System (set by CEO Foley) fosters unrealistic sales goals of 9% sales growth per year which was based on raw data which is causing a stress
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Copyright © 2000-2013 Apple Inc. All rights reserved. Apple‚ the Apple logo‚ iTunes‚ and the iTunes logo are trademarks of Apple Inc.‚ registered in the U.S. and other countries. MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and THOMSON multimedia. CD‚ DVD‚ Blu-ray Disc‚ and music and video-related data from Gracenote‚ Inc.‚ copyright © 2000 to present Gracenote. Gracenote Software‚ copyright © 2000 to present Gracenote. One or more patents owned by Gracenote apply to this
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Case Write-up Week 1 1. Supply Chain 2. Who are the various customers for textbooks? What do these customers want in terms of goods and services related to textbooks? From the publisher’s point of view‚ who is the critical customer? The various customers are professors‚ students‚ bookstores‚ schools‚ and online retailers. The customers want “on demand” accessibility‚ flexibility‚ and more content in the textbooks. The professors are the critical customer because they directly impact the
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Information Systems in Supply Chain Management ------------------------------------------------- ------------------------------------------------- Chao Hsuan‚ Liu (41845491) ABSTRACT Information systems (IS) for the supply chain management have become critical tools for synchronizing information among the customers and suppliers of a supply chain (McLaren et al.‚ 2004). Moreover‚ the supply chain concept has become a concern because of global competition and increasing customer demand. Thus
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Re: SWOT Analysis of the Culture of Zappos.com Zappos.com is an online shoe store that was created in 1999 by a man named‚ Nick Swinmurn. Today it is a multi-billion dollar company thanks to its current CEO‚ Tony Hseih. One of the reasons Zappos.com has become such successful empire is because it got the economics and operations right. The management of Zappos.com is in my personal opinion‚ a necessity to a happy and thriving company. Their strategy is to find employees that are going to dedicate
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standards and emerge as supplier of choice for global companies. These changes would have a significant impact on the automotive supply chain. Clearly the need of the hour is for various players to identify key challenges facing the industry and develop strategies to help mitigate these. The objective of this report is to analyze the key advancements in automotive supply chain and the unique practices followed by major players in India. Finally balanced scorecard framework would be used to build the
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DIGITAL SUPPLY CHAINS A Management Information Systems Project Assignment: Select two organizations in the same industry and study their SCM. Prepare a report on how the companies are managing their customers and suppliers. Make some recommendations as to how they can improve their efficiency. Submitted to: Sir Waqas Saeed Submitted by: Muhammad Babar Suleman Hassan Irshad Atif Murtaza Arslan Sadiq Arslan Zafar Ran Amjid Mehmood Ehtisham-ur-Rasool 01. INTRODUCTION 1.1 AMR SUPPLY CHAIN TOP
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