RELATIONSHIP BETWEEN BRAND TRUST‚ CUSTOMER SATISFACTION AND CUSTOMER LOYALTY. (EVIDENCE FROM AUTOMOBILE SECTOR OF PAKISTAN) Talat Mahmood Kiyani (Corresponding Author) Assistant Professor Department of Management Sciences‚ COMSATS Institute of Information Technology Islamabad‚ Pakistan Mohammad Raza Ullah Khan Niazi Assistant Professor Department of Management Sciences‚ COMSATS Institute of Information Technology Islamabad‚ Pakistan Riffat Abbas Rizvi Lecturer Department of Management Sciences‚ COMSATS
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INFLUENCE OF BRAND LOYALTY ON CONSUMER SPORTSWEAR ABSTRACT The purpose of this research is to investigate how the respondents are influenced by factors of brand loyalty towards sportswear brands. Previous research adopted four factors to test in the Malaysian environment. The four factors of brand loyalty are brand name‚ product quality‚ style‚ and service quality. Brand name has shown strong correlation with brand loyalty. In order to increase customer satisfaction and drive them to be brand loyalists
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become the eyes catching brand in the most famous giant shopping mall. This brand also the most successful brand that I meet that can compete with the foreign same line brands like Giordano‚ Esprit‚ Elle and etc. From the minor focus group I did between my friends and relatives‚ surprisingly more than 90% of them thought that Padini is the foreign branded name like Esprit. Until I told them that actually Padini is the Malaysia local brand they also feel proud of this brand--- Padini. Thus‚ Padini
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Making every employee a brand manager Aligning human capital strategy with brand strategy By Carla Heaton and Rick Guzzo M Employees are a critical yet underemphasized element in delivering the positive customer experience necessary to build a strong brand. A strategic approach to human capital will enable employees to deliver to their fullest potential. any companies fail to deliver on the promise that their brand‚ implicitly or explicitly‚ makes to customers. Automakers promise a whole
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Brand equity is considered a key indicator of the state of health of a brand‚ and its monitoring is believed to be an essential step in effective brand management (Aaker‚ 1991‚ 1992). Both researchers (e.g. Shocker et al.‚ 1994) and practitioners (e.g. Biel‚ 1992) have argued for the importance of understanding the concept of brand equity. Country of origin is another important variable influencing consumer perceptions of brands (Hulland‚ 1999) and brand images (Ahmed et al.‚ 2002). In the present
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product or brand. That why we conduct this research to know or investigate what are their (household) perception about SME product based on 4 factor which is brand‚ purchase intention‚ packaging and last but not least price. For instance‚ SME product that we choose is MUNIRAH and on the other hand we compare with well-known fruit juice for example PEEL FRESH juice. Although SME brand is cheaper than well-known brand‚ but we found that consumer is willing to pay at high cost because of the brand. They
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THE ROLE OF BRANDS IN SUSTAINABILITY OF SOCIAL ENTERPRISES Submitted to SVKM’s NMIMS University In partial fulfillment of the Requirements for PART TIME MBA III Yr IN SOCIAL ENTREPRENEURSHIP (2011) Sher Mohammad Malik Roll No. 9 (2011) THE ROLE OF BRANDS IN SUSTAINABILITY OF SOCIAL ENTERPRISES Abstract: Sustainability is the biggest challenge for the 21st century NGO’s and Social Enterprise because their philosophy is not making profit but to serve the vulnerable
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Fashion Brand Management Topic: Comparative study of the Brand Identity of two Fashion Brands Arrow & Raymond Premium Apparel Submitted to: Mrs. Bharti Moitra Submitted By: Nancy Mehta Roll no.27 MFM (Sem-II) Brand Identity Brand identity is a unique set of brand associations that the brand strategist applies to create or maintain. These associations represent what the brand stands for and imply a promise to the customers from the organization members. Modern theories say that a brand identity
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Brand Elements Research: Coca-Cola Qi Lv R0477233 Business Economics Faculty Prof Dr. Luk Warlop Brand management 1. Introduction According to Keller’s viewpoints‚ brand elements are those trademarkable devices that serve to identify and differentiate the brand. The main ones are brand names‚ URLs‚ logos‚ symbols‚ characters‚ spokespeople‚ slogans‚ jingles‚ packages and signage. We should consider six criteria for brand elements when building brand equity and the criteria are memorable‚ meaningful
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Market Forces April 2008 Vol. 4 No. MARKETING MIX & BRAND RESEARCH MARKETING MIX AND THE BRAND REPUTATION OF NOKIA SYED EHTESHAM ALI College of Management Sciences PAF-Karachi Institute of Economics and Technology E-mail: s_ehtesham_ali@hotmail.com Abstract Pakistan’s mobile phone market is growing very fast. The most selling brand in the market is Nokia. A hypothesis was developed that the reputation of a brand is a source of demand and the competitively superior quality image justifies
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