"Zara customer analysis" Essays and Research Papers

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    Customer and Zara

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    target markets (customer groups and countries)‚ store presentation and retail image. And in 2008‚ the percentage of the growth in sales compared to 2007 is 9%‚ it means that Zara has been successful by meeting the ‘risk of cannibalization’. Compare with the other competitors‚ Inditex has some advantages. For example‚ the first one is the repeat visits. An average high-street store in Spain expects customers to visit 3 times a year‚ but that figure will be up to 17 times for Zara. And Zara can offer

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    Zara Customer Care

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    3.0 Findings 3 3.1 Customer care 3 3.1.1 Customer 3 3.1.1 Customer needs and wants 3 3.1.2 Customer loyalty and satisfaction 4 3.1.3 Communication Technology 4 3.2 Supply chain 5 3.2.1 Design 5 3.2.2 Manufacture 6 3.2.3 Products distribution 6 3.2.4 Retail terminals 7 3.3 Marketing Strategy 7 3.3.1 Strategy 8 a Strong supply chain management strategy 8 b Fast fashion strategy 8 c Global distribution strategy 9 3.3.2 Strategy analysis 9 a Strategic Advantages

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    Competitors’ customers Even though Zara can survive with the highest market share in the clothing market‚ still there are those competitors out there that Zara might gain more of their customers if it applied new marketing strategies . There’ 4 main competitors that the company should consider‚ including H&M‚ Mango‚ Uniqlo and Gap. For H&M ‚it has the customers that are mostly similar to Zara which mostly are women that are into fashionable clothes‚ want to follow the trends but are more price-conscious

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    Zara Analysis

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    the Fashion World Upside Down 13 December 2007 Introduction ZARA is the flagship chain store for the Spanish Inditex Group owned by Spanish tycoon Amancio Ortega‚ who also owns brands such as Massimo Dutti‚ Pull and Bear‚ Stradivarius and Bershka. Today‚ Inditex is probably the world ’s fastest growing clothing retailer with over 3‚100 stores around the world in over 70 countries (more than four times the 2000 figure) the Zara format taking around 1‚000 of those stores. In March 2006‚ the

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    Zara Analysis

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    1. Value chain (1) Primary Activities a. Research and Development ZARA’s designers continuously track customer preferences‚ which contribute to produce about 11‚000 distinct items‚ compared with 2‚000 to 4‚000 items for competitors‚ per year. In addition‚ ZARA has more designers than competitors in order to create sophisticated and attractive products. b. Production ZARA prepares very limited volumes of new items to analyze customer’s reaction‚ lowering failure rates‚ approximately 1%‚ on new

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    Zara analysis

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    Introduction ZARA is one of the trendy garment retailers as an important brand in portfolio of Inditex. With development of technology and extension of market‚ ZARA has expanded to over 1‚500 stores in 44 countries‚ since founded at a Spanish town called La Coruña in 1975. In internationalization process‚ Zara employed various retailer formats‚ especially online shops‚ to complement weakness in traditional in-store purchase. Moreover‚ current development status of e-tailling is attractive for Zara to entry

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    Zara It Analysis

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    Brief Summary of Zara 2 How would you advise Salgado to proceed on the issue of upgrading Zara’s POS systems? 3 - Should the company upgrade the POS terminals to modern operating system? 3 - Should the company build in-store networks? 4 - Should the company give employees the ability to look up inventory balances for items in their own stores? 4 - Should the company give employees the ability to look up inventory balances for items in their other stores? 4 What is the Zara “business model”

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    Zara Case Analysis

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    Albert Sedaghatpour Individual Case Analysis-Zara 7/24/09 Introduction Zara is the flagship chain store of Inditex Group owned by Spanish tycoon Amancio Ortega. The group is located in Spain‚ where the first Zara store was opened. Zara has opposed the industry-wide trend towards turning fast fashion production to low-cost countries. Possibly its most atypical strategy is its policy of zero advertising; the firm opted to invest a portion of revenues in opening new stores instead. At the end of 2001

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    Zara Case Analysis

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    Zara is a retailing chain of Inditexthat specializes in high-fashion at reasonable prices. In the last 12 months‚ Inditex’s stock price has increased by 50% despite bearish market conditions. The 50% increase is due to the investor expectations of Inditex’s growth. Inditex’s growth can be contributed to the decisions it has made in creating a vertically integrated centralized process. The centralization of its vertically integrated operations in Europe provided it with its competitive advantage;

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    Porters Analysis of Zara

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    MGT136- Management Themes and Perspectives Strategy MGT136-1 Provide an analysis of an organisation explaining the relative importance of each of Porter’s Five Forces for the organisation’s strategic position. You should support your arguments with evidence from the company and/or the relevant literature. Zara has been the major pioneer of ‘disposable’ fashion; which makes up over 12% of the UK clothing industry. Zara outperforms its rivals in profitability‚ brand identity‚ and its successful

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