Technology What Drives Customer Loyalty and Profitability? Analysis of Perspectives from Retail Customers in Ghana’s Banking Industry By: Daniel Nukpezah & Cephas Nyumuyo Supervisor: Prof. Anders Hederstierna [pic] Thesis for the Master’s degree in Business Administration Spring‚ 2009 ABSTRACT Customer loyalty as a concept is a critical
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1. Zara is a Spanish clothing retailer which has 1700 stores in all over 78 countries. 2. Zara has continually maintained its mission to provide fast‚ affordable‚ and fashionable items. 3. Zara’s supply chain has undergone tremendous changes in order to sustain its competitive advantage in today’s market. 4. Zara holds 6 days worth of inventory‚ while H&M holds 52 days‚ and Spanish retailer Cortefiel holds 94 days of inventory. 5. Launched approximately 11‚000 new items per year
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Case Memo: Zara Fast Fashion 1. With which of the international competitors listed in the case is it most interesting to compare Inditex’s financial results? Why? What do comparisons indicate about Inditex’s relative operating economics? Indeed comparing the financial performance of Inditex with the key competitors‚ Inditex was the most profitable company in terms of ROIC. In terms of revenues‚ income and size‚ H&M shows that it is the most interesting to compare. Inditex has a store number
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A network and flow explanation to Zara’ success Angel Díaz and Luis Solís Instituto de Empresa‚ Maria de Molina 12‚ 5°‚ Madrid 28006‚ Spain E-mails: angel.diaz@ie.edu; luis.solis@ie.edu Abstract Zara is a Spanish fashion manufacturer and retailer that has known swift success. Spaniards have become used to visiting Zara frequently‚ as there is always a new product. Zara launches 100 different collections every year‚ with over 11000 models‚ none lasting more than five weeks in production and with
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Case Study: Zara-Fast Fashion Case Summary: Inditex is the parent company of six different apparel retailing chains that includes Massimo Dutti‚ Pull and Bear‚ Bershka‚ Stradivarius‚ Oysho‚ and‚ most importantly‚ Zara. Zara has historically been the most profitable of the chains‚ operating 282 stores in 32 countries at the end of 2001 (Ghemawat & Nueno‚ 2006). The other five chains that are operated by Inditex have not matched the growth capabilities or revenue of Zara. Zara’s apparel offers
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Zara competitiveness as highlighted in number 4 managed to travel globally successfully. As 55% of Zara revenues coming from abroad‚ one can see that Zara was successful in migrating its competitiveness globally. By adapting to each culture‚ Zara has managed to position itself differently in different market. Zara strategy of opening one store for information gathering in the initial phase of entering a new market is one of its key strength points. By starting with such "information gathering" store
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Perey‚ Lauren Alexis G. Pili‚ Alessandra Emile F. 3TE-4 OR CASE STUDY Zara Uses Operations Research to Reengineer Its Global Distribution Process 1. OR Approach A. Problem Analysis: “Fast fashion” is a term often associated with this Spanish clothing manufacturer and retailer‚ which has rapidly sped up the process of designing and delivering fashionable clothes throughout the world. Zara’s supply chain includes two primary warehouses located in Spain that periodically receive shipments
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The middle-aged mother buys clothes at the Zara chain because they are cheap‚ while her daughter aged in the mid-20s buys Zara clothing because it is fashionable. Clearly‚ Zara is riding two of the winning retail trends - being in fashion and low prices - and making a very effective combination out of it. Much talked about‚ especially since its parent company’s IPO in 2001‚ often admired‚ sometimes reviled‚ but hardly ever ignored‚ Zara has been an interesting case study for many other retailers
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A Literary Analysis On “ The Question on Loyalty” By: Mitsuye Yamada In partial fulfillment Of the Requirements in Literature Presented by: John Dominic A. Chua Pearl Judith D. David Francis Beatta M. Ramirez Cassandra Faye C. Reyes Alexardra Ysabelle P. Santiago Patricia Angela Y. Salas 1ELS Academic Year: 2012-2013 The poem‚ “The Question of Loyalty” by Mitsuye Yamada‚ reflects the experience of Yamada during the World War II. During the war‚ President Franklin
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Zara: The Technology Giant of the Fashion World Introduction The term “fast-fashion” has come to revolutionize the world of fashion; this business model has created frenzy among competing retailers attempting to capture market share in this ruthless industry. Zara is the clothing and accessories retailer seated atop the industry; Zara is the flagship specialty chain of Spain-based conglomerate Inditex consisting of 1495 stores. Based in Arteixo‚ Galicia‚ and founded in 1975 by Amancio
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