Case Study: The Reluctant Receptionist 1. Why did the absence of accurate job information create a problem? The absence of accurate job information created a problem because there was no written job description and job specification. Also‚ the HR Director was supposed to mention during the interview that Virginia is expected to be a relief receptionist not just an hour a day‚ but also if the receptionist will be sick or unable to work. Virginia could have refused that job from the beginning
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Overview Within Human Resources there are various things that affect the hospitality industry. This case study situation is between two male friends that work in the hospitality industry. Felix is the Director of Housekeeping at a local resort and Pedro is the Dining Room manager in a local hotel. Each facility has a different perspective on the appropriate way to use their Human Resources departments they even went as far as to say “it’s hard to believe that are employers are in the same basic
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Human Resource Management Definition of H.R.M: Human resources may be defined as the total knowledge‚ skills‚ creative abilities‚ talents and aptitudes of an organization’s workforce‚ as well as the values‚ attitudes‚ approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. Functions of H.R
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APPENDIX A: ASSIGNMENT COVER SHEET (SAMPLE) ASSIGNMENT COVER SHEET | Surname | Bradshaw | First Name/s | Lesa Jane | Student Number | 117943 | Subject | Human Resource Management | Assignment Number | 1 | Tutor’s Name | Dr S. R. Ramdial | Examination Venue | Durban | Date Submitted | 04th September 2011 | Submission (√) | First Submission | | .resubmission | | Postal Address | P O Box 689 | | LINKHILLS | | 3652 | | KwaZulu-Natal
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Running head: CASE: The Hunt for Seasonal Workers Crosses Borders CASE: The Hunt for Seasonal Workers Crosses Borders Milissa Bell Kaplan University AB203: Human Resources Management Prof. Carol Hannon June 2013 CASE: The Hunt for Seasonal Workers Crosses Borders Introduction Generally speaking‚ when the subject of seasonal workers comes up‚ most people think about agricultural positions. Many don’t take into consideration the hundreds of tourist attractions and resorts that
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Human Resource Development (HRD) is often seen to be a central feature of SHRM. Discuss the role and importance of HRD in achieving SHRM organizational outcomes. Introduction Learning and development in the context of organizational development is having an essential role in achieving strategic human resourcing outcome. From attraction and retention‚ to development and utilisation of human capital‚ Human Resource Development (HRD) is the centre of strategic focus in HRM. This essay aims to present
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because KCA is a product-focused organization. In order to increase the market share‚ territorial marketing manager is important for KCA to implement the marketing strategy. 1.4 Objective Developing this portfolio can be used as a tool for KCA human resources department in achieving the
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INTRODUCTION In relation to all other resources of an organization human resource has specific features that keep human resource at the peak point. * Vitality of human resource * Ability to react * Ability to control all other resources * Ability to be trained * Ability to work in teams Therefore management of human resources is a strategic task. Personnel Management Archaic fashion of management concerning the workforce which included staffing‚ payroll‚ contractual obligations
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Objectives of HRP: • To recruit and retain the human resource of required quantity and quality. • To foresee the impact of technology on work‚ existing employees and future human resource requirements‚ meeting the needs of the programs of expansion‚ diversification and to estimate the cost of human resources. • To improve the standards‚ skills‚ knowledge‚ ability‚ discipline etc. • To assess the surplus or shortage of human resources and take measures accordingly thereby minimising the imbalance
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HUMAN RESOURCE MANAGEMENT Part A (Each 15 Marks) 1) Describe the native and importance of employee selection. Explain briefly the steps involved in selection process => JUNE 2010. 2) How can Performance Appraisal be made more effective? Discuss => JUNE 2010. 3) Discuss the scope and significance of human resource Management => JUNE 2010. 4) What are the objectives of human resources planning? Illustrate with examples the process of man power planning
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