Test Four Review & Study Guide Human Resource Management Ethics‚ Justice‚ and Fair Treatment in HR Management 1) The principles of conduct governing an individual or a group are referred to as ________. Explanation: Ethics refers to "the principles of conduct governing an individual or a group; specifically‚ the standards you use to decide what your conduct should be." Page Ref: 506 2) Ethics refers to the ________. Explanation: Ethics refers to "the principles of conduct governing an individual
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Application Case-1 Finding People Who Are Passionate About What They Do Executive Summary: Trilogy Enterprises inc. is a fast growing software company with a unique and highly unorthodox culture. It provides solutions for automotive and telecommunications companies to gather and analyze consumer data‚ and acquire customers in the United States and internationally. The company’s solutions include Smart Leads; an Internet based scoring and segmentation service to predict consumers’ likelihood
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According to Bolman‚ L. G. & Deal (2013) the human resource frame highlights the relationship between people and organizations. Organizations need people (for their energy‚ effort‚ and talent)‚ and people need organizations (for the many intrinsic and extrinsic rewards they offer)‚ but their respective needs are not always well aligned. When the fit between people and organizations is poor‚ one or both suffer: individuals may feel neglected or oppressed. In this case African American brokers at Merrill
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HUMAN RESOURCE MANAGEMENT Application Case 15-1 The Union’s Demand for Recognition and Bargaining Rights The Union’s Demand for Recognition and Bargaining Rights After reading Application Case 15-1 and the material in Chapter 15‚ the following questions were discussed; 1. Evaluate the various claims made by the union and counterclaims made by the company regarding the charges of unfair labor practices. Which of the arguments are most persuasive?
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with customer. b. To improve attendance he also introduced the compulsory attendance of 20 days with the alignment of 200 calls per day. Going ahead it could be used as a strategy. c. To dig out the root cause of the problem Baheti started talking with operators regarding the problem they face on the floor. Going forward this could also made as a strategy in terms of one to one talk with the employees periodically‚ if needed. d. Introduction of the yearly or half yearly performer was another best
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produce good results but also tend to stay with the organisation longer. In such circumstances‚ the organisation’s initial and ongoing investment in them is well rewarded. An organisation may have all of the latest technology and the best physical resources‚ but if it does not have the right people it will struggle to achieve the results it requires. This is true across the whole spectrum of business activity e.g. schools‚ hospitals‚ legal practices‚ restaurants‚ airlines‚ and insurance companies.
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increased competition have made theHRM function more important to business success than ever before. Discuss.Respond your finding with examples.Introduction Human resource management is more important in a changing environment than before.There are some challenges and changes‚ which have great impacts on organizationsrespective to human resource (HR) function behaviors. These impacts know asglobalization‚ increasing customer’s expectations‚ transparent market‚ and humanresource management (HRM) provides
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Manage Human Resource Services 1. Outline the difference between strategic plans and operational plans Strategic plans are the long term plans and goals of an organisation‚ whereas operational plans are shorter term; more about detailing the day to day operations of the organisation. Operational plans need to keep the strategic goals in mind so that the organisation will reach their longer term goals. HR requirements are necessary both in strategic and operational plans. Within operational plans
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Would Enterprise’s approach to human resource management work in other industries? I think that it might work in a lot of industries. Having people enter the company with a degree even if they aren’t from the top of their class still makes them eligible to do the job‚ and having them work their way to the top promotes a good work ethic. A lot of industries could promote job loyalty this way. Fast food industries might benefit from this type of human resource management. Any industry with
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Questions 1. What should be the format and final form of the store manager’s job description? There is no standard format as to what should be included in the job description of store manager but most job descriptions cover the following sections • Job identification • Job summary • Responsibilities and Duties • Authority of incumbent • Standards of performance • Working conditions • Job specification 2. Is it practical to specify standards and procedures in the body
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