Zara Group Case I.1 Question 1: Which theory is the best representative of Zara’s (Inditex’s) internationalization? The Uppsala model is the best representative of Zara’s internationalization. The Uppsala model is a theory that explains how firms gradually intensify their activities in foreign markets. The key features of the Uppsala model is the following: firms first gain experience from the domestic market before they move to foreign markets. After that firms start their foreign operations from
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Fashion Marketing: An Introduction Wance Tacconelli Donghua University Shanghai Session Overview • Course learning goals • Key fashion terminologies – Style‚ design and fashion • Key fashion markets – Womenswear‚ menswear‚ accessories • What is marketing? – Understanding customer needs – Delivering value – Marketing as a social and managerial process • Customer relationship and profitability management A bit about myself… Education University of York‚ UK B.A. in Sociology
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Infor CRM (Customer Relationship Management) Create growth and loyalty through continuous customer dialogue. Leading customer-focused companies view every customer interaction as an opportunity to make a new offer‚ improve retention‚ increase revenue‚ build loyalty‚ or strengthen their brand. Infor CRM (Customer Relationship Management) helps companies optimize customer relationships by integrating marketing‚ sales‚ and service. By providing a full 360-degree view of customers‚ the system
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ZARA Income Statement Period Ending: 2012 31/12 2011 31/12 2010 31/12 2009 31/12 Total Revenue 82.98 78.19 89.69 76.7 Revenue 82.98 78.19 89.69 76.7 Other Revenue‚ Total - - - - Cost of Revenue‚ Total 60.29 56.72 59.02 52 Gross Profit 22.69 21.47 30.67 24.7 Total Operating Expenses 77.61 73.35 74.12 63.51 Selling/General/Admin. Expenses‚ Total 3.69 3.24 3.96 3.56 Research & Development - - - - Depreciation / Amortization 13.63 13.38 11.14 7
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Indian Mehndi Designs It is said that the at any festival or religious event‚ the preparation of a girl/woman can not be completed without MEHNDi‚ & it isa world truth. Mehndi filled hands make a lady more charming. Indian styles of mehndi are more famous in 2013. Girls and women are keen to wear mehndi at every event. Indian mehndi designs are mostly floral‚ peacock and geometric shaped designs. These designs are developed not only for the front side of hand but also for the back side of
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Chapter 6 Objectives of a Good Store Design - Design should be consistent with retailers image and strategy - Design should positively influence consumer behavior - Design should consider costs vs. value - Design should be flexible - Design should meet legal requirement Store Layout - Layout should entice customers to move around and shop the store - Good layouts can: increase store traffic‚ drive sales and build store loyalty. - If the layout is too complex- customers may find it difficult
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Lecture 5 External Environment Parts of these slides are material developed and copyrighted by Johnson‚ Scholes & Whittington (2006) and Lynch (2006) Sustainable Competitive Advantage • One of the main purposes of analysing competitors is to explore where and how sustainable competitive advantage (SCA) can be generated • Public service and not-for-profit organisations may also wish to explore SCA as they may be in competition for finance from external bodies • SCA will probably require
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The Zappos Way of Managing How Tony Hsieh uses relentless innovation‚ stellar customer service‚ and a staff of believers to make Zappos.com an e-commerce juggernaut -- and one of the most blissed-out businesses in America. By Max Chafkin | May 1‚ 2009 "What would make you happier in your life?" Tony Hsieh asks me this question as we sit at a booth with half a dozen young people in one of those absurdly lavish lounges that can be found only in Las Vegas. It’s called Lavo‚ setting of recent
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Securing the Retail Store Published: Sept 2005 Abstract This white paper discusses the fundamentals of securing the retail store from a conceptual point of view‚ while providing both the cost and the benefits of different approaches. Copyright The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions‚ it
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Introduction Zara is a fashion retailer established in 1975 by the Spanish group Inditex founded by Amancio Ortega Gaona. Inditex runs over more than 5400 stores worldwide and owns brands other than Zara such as Massimo Dutti‚ Breshka‚ Oysho‚ Pull and Bear and Stradivarius. Inditex headquarters
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