1Pls determine process imp.seven quality con.tools:flow charts‚check sheets‚ histograms‚pareto diagrams‚cause and effect dia‚scatter dia‚control charts.8 qulaıty man:customer focused organızatıon‚leadership‚involvement of people‚process approach‚systematic approach to management‚continual improvement‚factual approach to decision making‚mutually beneficial supplier relationships.JURAN: quality plannig:process of preparing to meet quality goals.involves understanding customer needs and developing
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Zara: IT for Fast Fashion On a beautiful August night in 2003‚ Xan Salgado Badas and Bruno Sanchez Ocampo settled into seats at their favorite tapas bar in the Spanish city of La Corufia‚ ordered pulpo gallego (octopus Galician style)‚ and resumed their argument. Salgado was the head of IT for lnditex‚ a multinational clothing retailer and manufacturer headquartered in La Corufia
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Research papers Zara : A. Clearance Pricing Optimization for a Fast-Fashion Retailer Summary: The research paper ‘Clearance Pricing Optimization for a Fast-Fashion Retailer’ talks about how Zara has increased its clearance revenues by approximately 6% by following a price optimization model. Zara uses minimal in-season promotions and offer continuous changing styles. However they were facing clearance pricing problem because it involved comparatively more different styles of unsold inventory
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“IF IT AIN’T BROKE DON’T FIX IT” “IF IT AIN’T BROKE DON’T FIX IT” WHY THE QUALITY REVOLUTION IS STALLING IN THE US Abstract Despite the documented success of firms like GE‚ Boeing‚ Xerox‚ and etc. in adapting Total Quality Management (TQM) in their corporate culture‚ the US still keep losing market shares especially in the car industry to Japan. When foreign competition pressured the US into a trade deficit in the early 1980’s‚ American firms finally took notice of TQM principles
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the Pharmaceutical Quality System Richard L. Friedman Food & Drug Administration‚ Center for Drug Evaluation & Research‚ Division of Manufacturing & Product Quality ABSTRACT: This paper summarizes parenteral drug contamination case studies presented at industry conferences and a Food and Drug Administration advisory committee meeting in the period of 2000-2004. CGMP deficiencies associated with each contamination event are discussed. The key role of a well-functioning quality system in contamination
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ZARA By John M. Gallaugher A look inside the innovative techniques of one of the largest fashion retailers 2012 Joshua Crocker MGMT 3030 12/19/2012 ZARA By John M. Gallaugher A look inside the innovative techniques of one of the largest fashion retailers 2012 Joshua Crocker MGMT 3030 12/19/2012 A Goldman analyst once described this fashion retailer as “Armani at moderate prices” and another suggested that fashions were “Banana Republic” while prices were “Old Navy” (Folpe
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based Supplier Monitoring Program on the Quality of Strategic Supplier Performance. By Carlo Giovanni Conti A DISSERTATION Submitted to The University of Liverpool in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION A Dissertation entitled The effects of an AOR (action-observation-reflection) based Supplier Monitoring Program on the Quality of Strategic Supplier Performance. By
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CASE STUDY: - ZARA: IT FOR FAST FASHION Zara’s success is attributed to its ingenious design‚ development‚ and production and supply chains in the world. It has been its culture to change its designs very frequently. This is mainly because they feel their differentiation point in the market is its new designs. Short-cycle production of small volumes of items has made Zara fundamentally different from other competitors. Zara has a short lead time and is more responsive to market trend. Salgado
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This case focuses on total quality management analysis of the successful new initiatives of AT&T Universal Card Services. It describes the theory and operations of the AT&T Universal card‚ a credit card introduced successfully in 1990. Specifically‚ the case looks at UCS’s methods of motivating and monitoring its frontline telephone associates‚ those who deal with individual customers and who‚ the firm hoped‚ would succeed in not just serving but "delighting" customers. AT&T’s has two main goals:
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El Caso Zara Dirección de Marketing – Universidad de Valladolid Isabel Gamazo Sara Granero Raúl Canal Álvaro Zubizarreta Objetivos Describir el entorno en el que se desarrolla la actividad de Zara. Examinar el comportamiento y las motivaciones de los consumidores en el mercado de la moda actual. Estudiar las características del mercado de la moda y comprender como lo aborda la empresa: Segmentación Posicionamiento Diferenciación Comprender el entorno competitivo de la empresa. Analizar la
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