Retail Marketing Coursework assignment: “For a retail organization of your choice evaluate the elements of its retail marketing mix‚ in terms of the effectiveness with which they are used to appeal to the core target market” ZARA – flagship chain store List of Contents I. Introduction: 2 II. Background 2 III. Retail Marketing Mix 3 1. Merchandise assortment 3 2. Location 3 3. Price 4 4. Store design and Visual merchandising 4 5. Advertising and promotions 5 6. Customer service
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The objective of this paper is to analyze and evaluate the operations strategy of Zara. To do this‚ it will be used the operation strategy matrix‚ that defines on the vertical side the performance objectives of the company and on the horizontal side the different areas in which decisions can be made. The intersection of both will show which the critical areas of Zara’s operations are. In order to reach a deep level of analysis‚ it is very important the task of defining both the performance objectives
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Infor CRM (Customer Relationship Management) Create growth and loyalty through continuous customer dialogue. Leading customer-focused companies view every customer interaction as an opportunity to make a new offer‚ improve retention‚ increase revenue‚ build loyalty‚ or strengthen their brand. Infor CRM (Customer Relationship Management) helps companies optimize customer relationships by integrating marketing‚ sales‚ and service. By providing a full 360-degree view of customers‚ the system
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ZARA Income Statement Period Ending: 2012 31/12 2011 31/12 2010 31/12 2009 31/12 Total Revenue 82.98 78.19 89.69 76.7 Revenue 82.98 78.19 89.69 76.7 Other Revenue‚ Total - - - - Cost of Revenue‚ Total 60.29 56.72 59.02 52 Gross Profit 22.69 21.47 30.67 24.7 Total Operating Expenses 77.61 73.35 74.12 63.51 Selling/General/Admin. Expenses‚ Total 3.69 3.24 3.96 3.56 Research & Development - - - - Depreciation / Amortization 13.63 13.38 11.14 7
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Questions:1.What type of generic business strategy is Zara pursuing?Zara has a low price strategy because they can use a lower cost structure than their competitors. The quality of the products is lower and they can cut costs so offer a lower price. So we can speak of a cost leadership strategy‚ low cost what gives low prices. On the other hand‚ Zara has also a differentiation strategy. They are unique in a what that they see what the new fashions clothes are and that they are able to produce those
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Retail pharmacies; the next big battle ground? February 16th‚ 2007 · 5 Comments The pharmacy retail trade‚ which is highly fragmented and until now dominated by small chemists‚ is bracing up for a quick revamp. Big industry houses like Ranbaxy (Fortis)‚ Reliance Retail‚ ADAG ( Reliance Health Venture)‚ together with other big multi-verticle‚ multi-format‚ retailers like Pantaloon (Tulsi) and Subhiksha as well as other regional healthcare players like Apollo Pharmacy (Apollo Hospitals Group)‚
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BANK WITH THAT OF TWO PRIVATE SECTOR BANKS (AXISAND HDFC) AND THE EFFECT OF MARKETING In partial fulfilment of the requirement for the award of the Degree of Master of Business Administration (2012-14) Submitted By:- AKHIL AWASTHI MBA RETAIL MANAGEMENT ROLL NO: 15003 UNIVERSITY INSTITUTE OF APPLIED AND MANAGEMENT SCIENCES‚ PUNJAB UNIVERSITY‚ CHANDIGARH ACKNOWLEDGEMENT I would like to take this opportunity to express my gratitude to all those people who have been instrumental
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Exam Fashion Flow Theories -- The Instrument of Meaning Exemplified as an instrument of meaning‚ the fashion system is a menagerie that takes meaning on an arduous cycle. One that sheds light on how its products are idealized‚ produced‚ adopted‚ and then finally discarded after serving its utilitarian or ideological purpose. Mass communication and other conduits of information dissemination play a role in channeling meaning from its origins to the consumer (McCraken 1986). The fashion system
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Developing Sustainable Competitive Advantages: 1. Customer Loyalty: Customers must be committed to buying merchandise and services from a particular retailer. This can be accomplished through retail branding‚ positioning‚ and loyalty programs. A loyalty program is like a "Target card." Now‚ when the customer uses the card as a credit card‚ Target can track all of their transactions and store it in their data warehouse‚ which keeps track of the customer’s needs and wants outside of Target. This will
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Indian Mehndi Designs It is said that the at any festival or religious event‚ the preparation of a girl/woman can not be completed without MEHNDi‚ & it isa world truth. Mehndi filled hands make a lady more charming. Indian styles of mehndi are more famous in 2013. Girls and women are keen to wear mehndi at every event. Indian mehndi designs are mostly floral‚ peacock and geometric shaped designs. These designs are developed not only for the front side of hand but also for the back side of
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