their lifetime value. At this point‚ close relationship with customers will require a strong coordination between IT and marketing departments to provide a long-term retention of selected customers‚The role of Customer Relationship Management in banking sector is very important and the need for Customer Relationship Management to increase customer value by using some analitycal methods in CRM applications. CRM is a sound business strategy to identify the bank’s most profitable customers and prospects
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A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment
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SouthAsia Enterprise Development Facility (SEDF) Results of the Banking Survey of the SME Market in Bangladesh Sector Report February 2006 SouthAsia Enterprise Development Facility (SEDF) Results of the Banking Survey of the SME Market in Bangladesh Sector Report February 2006 © PA Knowledge Limited 2006 Prepared for: Prepared by MIDAS PA Consulting Group The Chrysler Building 405 Lexington Avenue New York‚ NY 10174 USA. info@paconsulting.com www.paconsulting.com e.Gen Consultants
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provide an overview of banking sector in India for the purpose of expansion planning. The overview will be broadly divided into two parts: Indian Banking system and Bank-like financial institutions. For each type of banking institutions‚ a brief introduction‚ some recent statistics and corresponding functions will be included. The outline of this report is as follows: 1. Indian Banking system 1.1 Central Bank – Reserve Bank of India (RBI) 1.2 Commercial Banks － Public sector Banks － Private Banks
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Interest wars a curse to the Nepalese banking sector …… The banking industry of Nepal doesn’t seem to be going in right track. The ongoing interest war and expansion of banking network unprecedentedly has further aggravated the problem. Till date there are already 31commercial banks‚ 75 development banks & 84 Finance Companies in the country. Further few are in pipeline. Alone in Kathmandu there are more than 100 private commercial banks involved in the competition. Opening of branches and
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CHAPTER ONE INTRODUCTION The student industrial work experience scheme (SIWES) provide the avenue for student in Engineering‚ Natural Science‚ Environment Studies etc. to know much about the course they are studying and give them the grace to know/see possible challenges they are to encounter after graduation. The attachment provides the opportunity for student in Polytechnic for at least four (4) month while student in University for at least (6) month industrial attachment which partially fulfils
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ROLE OF INFORMATION TECHNOLOGY IN BANKING SECTOR Information Technology (IT) concerns with technology that treats information. Through a microelectronics-based combination of computing and telecommunication‚ IT acquires‚ processes‚ stores and disseminates vocal‚ pictorial‚ textual and numerical information. Remarkable innovations in the field of information technology has been deciding and changing the way we live and the nature of economy. E-Commerce refers to exchange of goods and
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Financial Institutions Decree ( BOFID) which gives legal authority to the President to determine from time to time the minimum paid up share capital of banks.(Consolidating the Nigerian Banking Industry to meet the development challenges of the 21st century).....[more] The case for Mergers and Acquisition in the Banking Sector in Nigeria Introduction The law on company mergers and acquisition is codified in the Nigeria Companies and Allied Matters Act of 1990. Like many sophisticated laws in Nigeria‚
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1.Introduction Of Employee Training & HR Development You are a DIY person and you want to find out everything about starting and operating a business. There are so many resources out there and you are overwhelmed by the amount of information you need to absorb. Besides‚ which sources are reliable? After you swim through a sea of “useful” tips‚ how do you put them into action? The quality of employees and their development through training and education are major factors in determining
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DOWNFALL OF ZIMBABWE ECONOMY F.Y B.com (Accounting & Finance) COMMERCE PROJECT BY - KEDAR BHOIR (07) VIKAS KHADE (23) MEET GALA (56) ACKNOWLEDGEMENT We would like to express our greatest gratitude to the people who have helped and supported us throughout the project. We are grateful to our Prof. Oberoi for his continuous support for the project‚ from
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