key forces have shaped this trend the most significantly. Religion is often a driving force for acts of terror especially when the perpetrators of terrorism believe their religious practices and views are being oppressed. Another major force influencing this trend is‚ therefore‚ oppression as this is often a motivating force for acts of terror not only focused on religion but over oppression of cultures and political views for example. The most important influence on the trend of terrorism is
Premium Terrorism Violence Federal Bureau of Investigation
Organizational Behavior Organizations have been described as groups of people who work interdependently toward some purpose. This definition clearly indicates that organizations are not buildings or pieces of machinery. Organizations are‚ indeed‚ people who interact to accomplish shared objectives. The study of organizational behavior (OB) and its affiliated subjects helps us understand what people think‚ feel and do in organizational settings. For managers and‚ realistically‚ all employees‚ this
Premium Psychology Organization Management
AADE-10-DF-HO-08 Critical Considerations for Successful Hydraulic Fracturing and Shale Gas Recovery Jennifer Fichter‚ Alexander Bui‚ Greg Grawunder‚ and Tom Jones; Baker Hughes Copyright 2010‚ AADE This paper was prepared for presentation at the 2010 AADE Fluids Conference and Exhibition held at the Hilton Houston North‚ Houston‚ Texas‚ April 6-7‚ 2010. This conference was sponsored by the Houston Chapter of the American Association of Drilling Engineers. The information presented in this paper
Premium Hydraulic fracturing
Factors influencing successful brand extensions Dr Leif E. Hem Associate Professor Norwegian School of Economics and Business Administration Breiviksveien 40 N-5045‚ Bergen Norway Tel No. Int. Code + 47 55 95 96 85 Fax No. Int. Code + 47 55 95 98 74 email: leif.hem@snf.no Leslie de Chernatony* Professor of Brand Marketing Birmingham University Business School The University of Birmingham Winterbourne 58 Edgbaston Park Road Edgbaston Birmingham B15 2RT England Tel No. Int. Code + 44 121 414 2299
Premium Brand Brand management Brand equity
The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
Premium Hotel Hotels Focus group
Characteristics of customer service Bitner‚ Fisk and Brown (1993) suggest that the major output from the services marketing literature up to 1980 was the delineation of four services characteristics: intangibility‚ inseparability‚ heterogeneity and perishability. These characteristics underpinned the case for services marketing and made services a field of marketing that was distinct from the marketing of products. The literature highlights intangibility as one of the key characteristics of
Premium
CONSUMER BEHAVIOR – UNIT ONE INTRODUCTION OF CONSUMER Earlier consumer were related to the monetary exchanges disregarding the service sectors but these days the consumers are not only limited to the values of money but alsoto intangible objects like services from hospitals‚ telecommunications‚ academic institutions etc. Any organizations’ potential audience or general public can be considered as consumers. Examples of such may fit to the citizen of the nation to the Election commission or
Premium Marketing Consumer protection
MBA ProMA Customer Analysis‚ Buying Behavior and Segmentation Professor Hossein Dadfar Customer Analysis What do you need to know about your customers? Professor Hossein Dadfar 1 What you need to know Who buys the product / service Who uses the product / service What customers buy How they use the product/services Where customers buy When customers buy How customers choose Why they prefer a product How they respond to marketing programs Will they buy it (again)? Dadfar
Premium Marketing Decision making Decision theory
machine is usually while in the state of very low functioning efficiency: minimal output‚ substantial coal consumption‚ minimal heat efficiency‚ high water articles in the discharged materials and trouble in the manage of water material. The elements influencing the drying method of rotary dryers may be classified into two styles: a single may be the variables caused through the rotary dryer itself‚ which includes the lifting board‚ the rotation velocity with the drying machine plus the heat insulation
Free Heat transfer Heat
ETHICAL BEHAVIOR Submitted to: Dr. Teresita G. Rancho Submitted by: John Albert Benasa Ma. Eloisa Blanza September 14‚ 2012 ETHICS IN ORGANIZATIONAL BEHAVIOR ETHICS: A General Perception Ethics means a set of principles of right conduct. The right conduct is about making choices that may not always feel good or seem like they benefit you but are the “right” choices to make. Ethics in the workplace in its simplest terms means doing the right things that guide your behavior at work
Premium Ethics