I am currently pursuing a foundation course in Leadership and Management and have an opportunity to work with a non profit organisation (Church) in the area of Pastoral care and mentoring youth. My purpose for this personal statement is to reflect and draw on conclusions from the experiences of my work related case studies and how this may inform my professional development.
During my work based practice, I dealt with several case studies such as: conflict management, problem solving, decision making, critical thinking, pastoral care, discrimination, Equality and Diversity issues, as well as leadership and management. As mentioned by Rodney (1960); the acquisition of knowledge is empowerment which I viewed as a vehicle for professional and personal development.
I have gained knowledge and skills from case studies, which enables me to resolve conflicts between staff and employers. In a particular situation, the lack of proper mediation could have lead to legal repercussions and heavy cost to both sides. In resolving conflicts, understanding the various view point is important. I am a good mediator. I am able to negotiate and arbitrate, because I can sustain a dialectical engagement, listen without being judgemental and weigh issues on their merit. This skill facilitates conflict management and resolution. I am confident such skills would be beneficial in any aspect of conflict in an organisation.
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I have good experience in identifying problems and solving them before they become crisis or barriers to the smooth running and the efficiency of an organisation. When you are dealing with people who have different ideas and values, or working in a team, you can not avoid problem such as: dissension, personality clashes and desertion. My knowledge and the experience drawn from my work related tasks have given me an understanding of the needs of