Eric Mayka (MGT-470)- Conflict Management and Negotiation
Colorado State University – Global Campus
Shelly Baker
January 5, 2013
Becoming a Better Negotiator
Over the past 8 weeks there has been a lot that I have learned about myself as a person with inner reflection in my negotiation style. Negotiation is a skill that I thought people have to be born with. Although people can be born better suited with negotiation skills; the skill is also a craft that can be taught and learned. People must be able to reflect on their strengths and weaknesses and build off their strengths to become a better negotiator. Lewicki, Saunders and Barry (2011) state that while some people may look like born negotiators, negotiation is fundamentally a skill involving analysis and communication that everyone can learn. I think that the questionnaires that I took really amplified what I need to work on as a negotiator. Negotiation is a part of everyday life for everyone, in home life and in personal life and becoming a better negotiator can impact our lives positively in both. This paper will reflect and summarize what I learned about myself doing both questionnaires and how I plan on improving my negotiation skills using this class going forward.
Questionnaires The first questionnaire is called The Personal Bargaining Inventory. This questionnaire helps clarify the perceptions of one’s self on different dimensions of negotiation; from how a person should or “ought” to negotiate, power and deception, cooperation and competition, and winning and losing. The second questionnaire is called Communication Competence Scale. This scale is a diagnostic tool to help one determine their level of communication competence. Communication competence is defined as the ability to enact both appropriate and effective messages in any communication setting. The Personal Bargaining Inventory asked twenty three questions rating my own behavior and twenty
References: Bednarz, T (2011). Five strategies to build trust. Retrieved from http://majoriumbusinesspress.com/2012/01/10/five-strategies-to-build-trust/ Lewicki, J., Saunders, M., & Barry, B. (2011). Essentials of negotiation. New York, NY: McGraw Hill. Lewicki, J., Suanders, M., & Barry, B. (2009). Negotiation: Readings, Exercises and Cases. New York, NY: McGraw Hill. Margaret Wheatley quote, Retrieved from http://www.brainyquote.com/quotes/keywords/reflection.html