341 Leading And Motivating
UNIT 341- LEADING AND MOTIVATING A TEAM EFFECTIVELY
OUTCOME 1
AC 1.1
Teams are at there most effective when the members have a common sense of purpose, without it teams are lost just like boat without helm. A team’s purpose is determined by considering the company’s vision, mission and values as well as their own. By considering and trying to align with the company’s vision the teams own purpose should not risk conflict or failure. Each team member should have input into the teams purpose, as this will result in a shared purpose which will build a happier more productive team. My teams purpose as I said is determined by the restaurant’s vision which is to grow a fine class of clientele and perfect customer service; every team member have it is own responsibilities and a common sense of purpose that supports the overall vision and strategy of the organisation; strategy of the manager is to attract a more a different demographic such as A and B a more affluent people.
Kitchen team have four members including myself; everyone one of them has his own duties such as: Ben is responsible for desserts and starters section, Mike is responsible with cleaning and washing up and I am responsible for mains section and supervising and leading the service. Also to be able to meet the restaurants vision I need to be able to make them work as a team, knowing all their good points and bad ones, recognise problems exist and take action, set goals for the team and monitor how well the team its meeting its goals. Know, that being said with the organisation’s vision as a goal I try my best to make the kitchen work at its best standards and together, with front of house team to deliver the best service.
AC 1.2
Communication plays a large part in establishing a team’s common purpose.
With appropriate communication each member of the team understands what the team goals are, reduces misunderstandings and allows each member to give input and feedback. Bad communication can lead
OUTCOME 1
AC 1.1
Teams are at there most effective when the members have a common sense of purpose, without it teams are lost just like boat without helm. A team’s purpose is determined by considering the company’s vision, mission and values as well as their own. By considering and trying to align with the company’s vision the teams own purpose should not risk conflict or failure. Each team member should have input into the teams purpose, as this will result in a shared purpose which will build a happier more productive team. My teams purpose as I said is determined by the restaurant’s vision which is to grow a fine class of clientele and perfect customer service; every team member have it is own responsibilities and a common sense of purpose that supports the overall vision and strategy of the organisation; strategy of the manager is to attract a more a different demographic such as A and B a more affluent people.
Kitchen team have four members including myself; everyone one of them has his own duties such as: Ben is responsible for desserts and starters section, Mike is responsible with cleaning and washing up and I am responsible for mains section and supervising and leading the service. Also to be able to meet the restaurants vision I need to be able to make them work as a team, knowing all their good points and bad ones, recognise problems exist and take action, set goals for the team and monitor how well the team its meeting its goals. Know, that being said with the organisation’s vision as a goal I try my best to make the kitchen work at its best standards and together, with front of house team to deliver the best service.
AC 1.2
Communication plays a large part in establishing a team’s common purpose.
With appropriate communication each member of the team understands what the team goals are, reduces misunderstandings and allows each member to give input and feedback. Bad communication can lead