INTRODUCTION
A current business challenge for Ascot Sign Systems is how to streamline production and remove any unnecessary production costs. The purpose of this report is to address the challenge, by demonstrating how the company can implement lean principles in order to maximise value and minimise waste. The intention is to focus upon applying the 5S quality system to the goods assembly / despatch process.
LEAN PRODUCTION
Lean production is a concept covering a range of methodologies which are derived from the Toyota Production System, with the core aim of maximising value and minimising waste. The feature of value is at the heart of ‘lean,’ being defined as an item or feature for which a customer is willing to pay. Anything else is regarded as waste. As pointed out in the UBT Coaching Book 5, Operations (1) ‘production…is where your business adds the value that turns your inputs into your final products / services.’
As expanded upon in the book Lean Thinking (2), lean involves actually defining what is of value, prior to identifying the stream of actions required to ensure the customer receives this. The aim is to create a flow of value-creating steps, then develop a ‘pull system’ for order processing in response to customer demand. The pursuit of perfection throughout this process then allows for continuous improvement.
5S QUALITY SYSTEM
One highly effective lean process for creating, maintaining and improving value flow is the 5S quality system. This consists of five steps as follows:
1) SORT – Identify what items are required and which are not.
2) SET IN ORDER – Items should be easily accessible.
3) SHINE – Work area is kept free from dirt and anything else not required.
4) STANDARDIZE – Continual improvement on the previous steps.
5) SUSTAIN – The maintenance of systematic organisation, visual placement and cleanliness.
These five steps represent tangible actions and can be directly applied to Ascot’s