AirAsia’s closest rival or competitors in South East Asia are Malaysia Airlines, Tiger Airways, Jetstar and Firefly. Judging by market share and growth rate, it can be clearly seen that AirAsia has outperformed the other airlines and hence is not a significant threat for AirAsia. One reason why it can outdo Malaysia Airlines is because it is a low cost carrier compared to the Malaysia Airlines which is full service provider. Anyhow, AirAsia still need to improve its services especially on its customer service and different airline routes which is still not offered. Shall AirAsia fail to do so, at times, the flyers which are the customers would be willing to pay more and seek for other airlines due to the
AirAsia’s closest rival or competitors in South East Asia are Malaysia Airlines, Tiger Airways, Jetstar and Firefly. Judging by market share and growth rate, it can be clearly seen that AirAsia has outperformed the other airlines and hence is not a significant threat for AirAsia. One reason why it can outdo Malaysia Airlines is because it is a low cost carrier compared to the Malaysia Airlines which is full service provider. Anyhow, AirAsia still need to improve its services especially on its customer service and different airline routes which is still not offered. Shall AirAsia fail to do so, at times, the flyers which are the customers would be willing to pay more and seek for other airlines due to the