Airbus: Case Study and Intervention
Large Group Interventions at Airbus (p. 329-337)
Directions: Please answer the following questions thoroughly and in complete sentences.
1) What is your analysis and evaluation of the design of this intervention? When analyzing interventions it is important to consider certain criteria. The intervention within Airbus was pertinent to the organizations needs. The ICT workforce had gone through several reorganizations, which left them feeling tired of change and ultimately unable to produce results needed by the company. Donnan utilized an intervention strategy that would result in high performance and results by aligning all parts of the organization’s design (Cummings & Worley, 2015). The intervention, according to Cummings & Worley, resulted in “bottom line savings” and measurably better results in reference to “delivering on its products, services and cost promises” (p.335). It is hard to establish the extent to which an intervention is based on causal knowledge of intended outcomes. Determining whether one intervention method is better than another in this regard is difficult. The results of this case study as presented paint a pretty significant picture as to how successful this intervention was, however there is nothing specific to compare it to. Donnen had experienced large group interventions in the past as a participant, design team member and logistics team member. Based on her own experience, she was aware of the importance of aligned leadership and determined that this specific intervention would be best. Finally, it is important for organizations to recognize the importance of employees’ ability to continue the ability to manage change. For the ICT employees, this can be measured by how often they have these summits to maintain the change momentum. Following the 2010 initial summit, they have had summits each year since.
2) What large-group intervention theories and models were applied in this case? The Whole Systems Transformation (WST) model
Directions: Please answer the following questions thoroughly and in complete sentences.
1) What is your analysis and evaluation of the design of this intervention? When analyzing interventions it is important to consider certain criteria. The intervention within Airbus was pertinent to the organizations needs. The ICT workforce had gone through several reorganizations, which left them feeling tired of change and ultimately unable to produce results needed by the company. Donnan utilized an intervention strategy that would result in high performance and results by aligning all parts of the organization’s design (Cummings & Worley, 2015). The intervention, according to Cummings & Worley, resulted in “bottom line savings” and measurably better results in reference to “delivering on its products, services and cost promises” (p.335). It is hard to establish the extent to which an intervention is based on causal knowledge of intended outcomes. Determining whether one intervention method is better than another in this regard is difficult. The results of this case study as presented paint a pretty significant picture as to how successful this intervention was, however there is nothing specific to compare it to. Donnen had experienced large group interventions in the past as a participant, design team member and logistics team member. Based on her own experience, she was aware of the importance of aligned leadership and determined that this specific intervention would be best. Finally, it is important for organizations to recognize the importance of employees’ ability to continue the ability to manage change. For the ICT employees, this can be measured by how often they have these summits to maintain the change momentum. Following the 2010 initial summit, they have had summits each year since.
2) What large-group intervention theories and models were applied in this case? The Whole Systems Transformation (WST) model