Developing High Performance
April 8, 2006
MGT 420-0602A-02 Organizational Change
Read The OD Letters in Chapter 7 of your text. You are to act as an OD practitioner who has been asked to advise Ryan on how to work with the XRS Laser Group. Create a case analysis using the "Case Analysis Format" as it appears on page 212 of your text. You can add additional space to this format if you need room to fully explain or examine different sections of the form. Additionally, make certain that you justify your recommendations to the XRS Laser Group management.
THE OD LETTERS
Case Analysis
Name:
I. Problems A. Macro
1. John Everet will act as the playboy by displaying a lack of involvement through his joking around.
2. John will display dominating behavior in order to assert his superiority. He will also interrupt others by talking about activities not related to the team building activities. B. Micro
1. John's team will display blocking behavior by joking around and letting others know that he doesn't take the retreat seriously. He will purposefully annoy the others teams focused on team building.
2. John and several others will leave the retreat early on the last day and find a way to interrupt the other teams focused on team building. John and several others will not return for the early afternoon session and the retreat will end with the rest of the members drifting off into little groups and doing whatever they want. II. Causes
1. The XRS Project team is not turning out any results and John Everet has been the team manager for over two years.
2. John Everet is under a lot of pressure from his department head to get the project moving at a faster pace.
3. The company will require an outsider from another division to go along on the annual retreat and help with the training on team retreats and to bring in a new perspective to the project.
III. Systems affected
1. "Structural: The structure of the
References: Donald R. Brown and Don Harvey. (2006). An Experiential Approach to Organizational Development, 7th Ed. Chapter 7: Developing Excellence in Individuals: Process Intervention Skills. Pearson Education, Inc., Upper Saddle River, New Jersey.