Enfield, EN2 8DP mobile: 07447640445 ana.marya24@yahoo.com
Profile
With 5+ years’ experience in customer service I am a proactive, kind hearted, ambitious candidate with willingness to learn and meet new challenges. I have a very warm friendly personality with a wealth of knowledge and experience to bring into any society according to the expectations. I am a multitalented individual with a creative personality and the ability to offer all aspects of life. I am currently seeking an opportunity to further develop my skills where I can use my compassionate nature towards my career goals in future.
Skills
Good communication skills
Customer service skills
Having a friendly & professional manner
Good problem solving ability
Reliable and able to work in her own initiative
Ability to handle conflict situations tactfully but firmly
Able to work under pressurre
Self-awareness/confidence
Teamwork
Initiative/ self-motivation
Leadership
IT skills
Excellent time-management skills.
Work experience
March2014 – present SECURITAS
London
Corporate security
Preventing unauthorized entry into the building.
Conducting internal and external building patrolling.
Answering telephone and dealing with general enquires.
Responding to various security incidents reported in the organization.
Preventing removal of unauthorized goods from the premises.
Greeting visitors and ensuring relevant security procedures and checks are carried out.
Creating a safe and comfortable working environment for employees and visitors.
Directing emergency vehicles and other traffic if a major incident occurs.
Conducting searches of personnel, vehicles and bags etc.
Monitoring and operating CCTV cameras and other recording systems.
Provide escort duties for staff at night.
Accurately updating administrative records and sheets.
Inspected and directed common carrier trucks to right areas.
Verified