Jessica Carabeo
Saint Mary 's University of Minnesota
Schools of Graduate & Professional Programs
HRM 604 – Developing Human Capital
Coy Hillstead
October 20, 2013
Company Overview Med-Eval is a privately owned organization in the Worker’s Compensation and insurance industry. Established in 1994, in Northern Virginia, they are the leading provider of independent medical evaluations and discounted medical diagnostic testing for workers’ compensation, automobile, general liability and non-occupational disability claims. Med-Eval handles all administrative functions from the time of the referral until the medical report is delivered to the requesting party. Their goal is to focus on providing excellent …show more content…
There were however, several issues that they found during this process that needed to be addressed if they wanted to find continued success in the industry. One major concern that corporate human resources and management felt needed to be addressed immediately was the high turnover rates within the company. The assessment also showed low employee satisfaction, and much of the staff expressed concern with the fact that was no orientation or onboarding program in place, and they were often left to learn the job on their own. There was no formal orientation, with employees spending about 30 minutes with one of the human resource managers to discuss benefits and fill out paperwork, and then about a day being trained by fellow employees on how the computer systems work, and how to schedule patients for various studies or …show more content…
Discuss how this department provides support to IME department. Provide overview of job duties and responsibilities. This section will be covered by Evan Wagner – CSS Manager
4:30 – 5:00 – Review of material covered in day one. Answer any outstanding questions. Provide overview of onboarding session for day 2.
Instructional Methods The instructional methods for this program will be handled in an lecture setting, using instructor led live programs. There will be discussion of corporate culture, set in a question and answer forum. With the use of audio visual devices they will be able to provide the necessary information to the new hires. There will also be industry specific material presented, as worker’s compensation has very specific rules that need to be adhered to. There will be a question and answer period at the end of each session, and then there will also be testing will be given at the end of each day to determine what the new employees have learned, and what they are retaining. Instructors can then determine based on the testing results where and if any additional training needs to be provided to the individual new hires to ensure that they are retaining the necessary material. These training sessions will be provided during working hours which are from 8:00 AM to 5:00 PM Monday through Friday. They will break for a one hour lunch