The text makes effective application of third person, from the omniscient point of view of Mrs Morrison. The use of this technique gives us an insight into Mrs Morrisons feelings and emotions - and reveals that however commonplace and normal the events may seem, they are still a cause of unrest and discomfort. As the unidentified van pulls into Mrs Morrisons home, we are told that she feels her stomach tighten. This can be quite puzzling, as the van appears perfectly respectable and could easily be a delivery, tradesperson or even a visiting friend. Yet we feel suspense at the approach of the van and its occupants as we have already observed Mrs Morrisons reaction. Through our position from the mind of Mrs Morrison, we can further understand her and the time and place in which she lives, as well as appreciate why she reacts as she does.
The characterisation utilized questions all our accustomed stereotypical views of burglars, police and victims. We anticipate each of these groups of people to behave a certain way, and are perplexed at finding what we expect and what they truly are to be binary opposites. Mrs Morrison, as the victim of a robbery, we might expect to express anger, fear or defiance. To the contrary, although she is uncomfortable, irritated and despondent, that is the full extent of her emotion, most of which is only discovered through the point of view employed. When the leader of the three (burglars) invites Mrs Morrison upstairs for the inspection, she unhappily acquiesces, though reluctantlywith a sad glance (pg. 8 Visitors). We sympathise with her, as we are reading from