A SYSTEMS APPROACH TO PERSONNEL MANAGEMENT,
V'
An Inaugural Lecture given in the University of Fort Hare on the 10th June 1976k
by
P. B.|TREVOR-ROBERTS
Professor of Industrial Psychology
C.39 -.-,-C''=FORT HARE UNIVERSITY PRESS
C.39.
INSTITUTE OF INDUSTRIAL
RELA TIONS
i)
1976
0
L1I1RARY
MAR 1 5 1978
UNIVE.41Y OF (.ALWURNI.A
BERKELEY
A SYSTEMS APPROACH TO PERSONNEL MANAGEMENT
An Inaugural Lecture given in the University of Fort Hare on the 10th June 1976
by
P. B. TREVOR-ROBERTS
Professor of Industrial Psychology
FORT HARE UNIVERSITY PRESS
ISBN 0 949974 34 X
Printed by The Lovedale Press P.O. Lovedale 5702
A SYSTEMS APPROACH TO PERSONNEL MANAGEMENT
Industrial Psychology has developed in a relatively short period of time into a scientific discipline which can contribute substantially to academic as well as practical aspects of industrial life. A number of questions immediately come to mind: What is Industrial Psychology? Which fields of study does Industrial Psychology entail? The growth in South Africa? What is Personnel Management and what is its relationship with Industrial Psychology? 1. What is Industrial Psychology? Industrial Psychology is concerned with the study of human behaviour in those aspects of life that are related to the production, distribution and use of the goods and services of our civilization. The term 'industry' should be seen in a very broad sense to embrace all types of industry. In addition we should include human behaviour in the use of goods and services, i.e. consumer behaviour. Let us briefly examine the behaviour of people at work. It is a fact that individuals differ in terms of behaviour and responses. In the work situation behaviour can be classified under various types, eg. work performance, subjective (job satisfaction), physiological, etc. These types of behaviour are called dependent variables (criteria). Why do these differences in, for example, work performance, occur? Firstly, we have to look at the