Content theory - This focus at the specific needs to motivate people. Example of content theory Maslow, Alderfer, Clayton, Herzbery and malelland. “Hygiene factors” could be company policy, supervision methods, salary, and working conditions. Basis of this theory is an individual need deficiencies active tension with in a person that trigger a behavioral response. Motivational factors could be achievement, recognition, work itself, responsibility and prospect.
Process theory – Bella’s coffee focus on how people make choices to work hard or not. People will be motivated because they believe that their decisions will lead to their desired outcome. Example of process theory vroom’s expectancy theory, goal setting theory. Motivation factors would be positive culture, staff development, job enrichment motivated throughout work not just money.
2. Explain methods used by managers to improve job performance within the workplace and justify their suitability.
Management is the way to extraordinary execution effective intelligent age Bella and Bernardo know how to captivate, motivate and join with their representatives. Audit the accompanying employees to make maxperformers in your association. Examples for methods:-
Motivation – Distinguish the helper for each one staff part and give opportunities that support their advantage and execution. “Motivated throughout work not just money”
Setting goals- Make beyond any doubt you have a dream for how you need your patience to work now and later on. Impart your vision to staff with the goal that they are coordinating their energies to a typical objective.
3. Explain precisely the importance of team working and state how it operates in the case study.
Teamwork in the Bella’s coffee offers the company and staffs the ability to become more familiar with each other