Introduction:
Many people think of someone adamantly standing their ground, pushing for his or her own way, refusing to give an inch. Others think of someone who is generally pleasant but stubborn on certain issues. Assertive behavior is a natural style that is nothing more than direct, honest and respectful while interacting with others. Assertiveness is the most desirable human behavior. It is the behavior required for “win-win” outcomes in negotiation, conflict resolution, family life and normal business dealings. We humans use assertive and nonassertive behavior and aggressive behaviors. These styles create many problems in relationship, business dealings and social interactions. All of us use all three behavior styles through our lives. They are:
❖ Non-assertive
❖ Aggressive
❖ Assertive
Non-assertive:
Non-Assertive behavior is that type of interpersonal behavior, which enables the person’s rights to be violated by another. This can occur in two ways: first, you fail to assert yourself when another person deliberately attempts to infringe upon your rights. Second, the other person does not want to encroach upon your rights, but your failure to express your needs of feelings results in an inadvertent violation. A non-assertive person inhibits her/his honest, spontaneous reactions and typically feels hurt, anxious and sometimes angry as a result of being non-assertive in a situation. Often, this person relives the situation in their minds pretending how they would do things differently if it happened again.
Aggressive Behavior:
Aggressive behavior is that type of interpersonal behavior in which a person stands up for their own rights in such a way that the rights of others are also violated. Aggressive behavior humiliates, dominates, or puts the person down rather than simply expressing one’s own emotions or thoughts. It is an attack on the person rather than on the person’s behavior. Aggressive