HCS/451
February 4, 2013
Assessment Summary of Risk and Quality Management
As I was reading about Duke University Medical Center and here is what it said about quality improvement it is a “formal approach to the analysis of performance and systematic efforts for improvement” (2005). In different industries quality improvements are constructed differently. quality improvement is used in the field of medical it focuses on the safety of the patients and the employees that work at the facility, avoid or reducing the mortality and morbidity rate, and reducing the medical errors. Since the nineteenth century the health care organizations have been looking for ways to improve the quality of care. A obstetrician by the name of Ignaz Semmelweis “introduced hand washing to medical care, and Florence Nightingale who determined that the poor living conditions was a leading cause of death of soldiers at the army hospital” (Chassin and Loeb, 2013). When a group of individuals get together to talk about the health care industries they automatically think of hospitals and it is the first thing that the group thinks of. The hospitals use quality management to accomplish the long and short term goals that will improve the patient’s safety and the quality of care a patient receives. There are different program titles that represent quality improvement. There are a lot of different concepts, policies, and factors that a place needs to have for a successful organization. I will be talking about them within my paper.
Key Concepts and Names of Quality Management
There are different words to use to represent quality management programs. For instance there is Continuous Quality Improvement, Quality Assurance, Quality Control, and Total Quality Improvement. It just depends on the group what title of program that will be used. “TMQ more often refers to industry based programs and CQI typically refers to the programs that are