assignment 1
560 BUSSINESS COMMUNICATION 12 AUGUST 2014
Lecturer Varun
ASSESSMENT NO 1
Question 1(a) Explain the process theory in your own word.
Ans.:-
Process Theory :- The process theory mainly focus on the process of communication. Its main aim is to establish a communication successfully. Process theory is the activity of transfer of information between two people.It might be written or a speech.
Process theory involves three main components :-
Sender:- Sender has a felling to convey his ideas. Encoding:- Then a message is sent to a receiver in words or actions,graphics.
Message:- Messages are the result of encoding.
Question (1 B)
Apply the process theory by inentifying the main elements and 3 barries and challenges that barry baces of communication that relateto the above case studt There are three main elements in this case study:- 1.Cultural:- The employees are from diverse backgrounds, so they find it difficult to understand what Barry's trying to tell them. This because of the difference in religious or culture of Barry and the employees.
2.Emotional:- At the Barry's home the things haven't been going well and when he comes to work and walks into the kitchen he notices several trays of uncooked meat outside in kitchen area. He gets frustrated and does not know what to do.
3.Non-verbal:- The owners of the restaurant are supportive of Barry in his efforts but they are not trying to talk with him on the business issues.
The 3 barriers that barry face of communication are
Physical :- With the high turnover of employees, training is often rushed and some new employees are put right into the job without training .
Physiological:- In addition the employees are from diverse backgrounds.
Psychological:- The owner of the restaurant is supportive of but he is not trying to talk with him on the issues.
Question 1 C Identify an explain
Lecturer Varun
ASSESSMENT NO 1
Question 1(a) Explain the process theory in your own word.
Ans.:-
Process Theory :- The process theory mainly focus on the process of communication. Its main aim is to establish a communication successfully. Process theory is the activity of transfer of information between two people.It might be written or a speech.
Process theory involves three main components :-
Sender:- Sender has a felling to convey his ideas. Encoding:- Then a message is sent to a receiver in words or actions,graphics.
Message:- Messages are the result of encoding.
Question (1 B)
Apply the process theory by inentifying the main elements and 3 barries and challenges that barry baces of communication that relateto the above case studt There are three main elements in this case study:- 1.Cultural:- The employees are from diverse backgrounds, so they find it difficult to understand what Barry's trying to tell them. This because of the difference in religious or culture of Barry and the employees.
2.Emotional:- At the Barry's home the things haven't been going well and when he comes to work and walks into the kitchen he notices several trays of uncooked meat outside in kitchen area. He gets frustrated and does not know what to do.
3.Non-verbal:- The owners of the restaurant are supportive of Barry in his efforts but they are not trying to talk with him on the business issues.
The 3 barriers that barry face of communication are
Physical :- With the high turnover of employees, training is often rushed and some new employees are put right into the job without training .
Physiological:- In addition the employees are from diverse backgrounds.
Psychological:- The owner of the restaurant is supportive of but he is not trying to talk with him on the issues.
Question 1 C Identify an explain