Discuss the advantages and disadvantages for organisations wishing to become ‘mobile enterprises’ from both the perspectives of the employers and employees.
Mobile enterprise is when a corporation or large organization that supports critical business functions and use of business applications via wireless mobile devices. Some of the mobile enterprise functions include manage projects, access to e-mail and online chat, provide information about customer relationship management (CRM) and enterprise resource planning (ERP). The reason why many organizations are becoming mobile enterprise nowadays is mainly because the mobile technologies in the workplace provides advanced services and solutions for wireless operators across the world. From the employees’ perspective, mobile enterprises allow them to accessed and updated databases from anywhere in the world at any time with any mobile devices which linked with a web browser and by anyone with permission to access to such services. From the employers’ perspective, mobile enterprise increased workers’ productivity, which includes increasing revenue and margin and work output, it also provide a better and more comprehensive customer experience. Although not every organization can gain benefits from mobile enterprises, some of the major mobile enterprises issues can still affect many organizations, for example, security issues. Therefore it is important to know what are the advantages and disadvantages for organizations wishing to become mobile enterprises. This essay will outline some of the advantages and disadvantages for mobile enterprises, and explain how this can affect both the perspectives of the employers and employees.
For many organizations, mobile enterprises generally accepted to confer benefits in the areas of higher workforce productivity and employee satisfaction. The main challenges of determining the right enterprise mobility strategy for an organization is the possible mobile IT to the