Preview

Avon Case

Better Essays
Open Document
Open Document
3033 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Avon Case
Case Study 2 – Avon in Global Markets in 2009: Managing and Developing a Global Workforce

1. Referring to this chapter and Chapter 9, evaluate Avon’s Strategic International Human Resources practices in global markets regarding development of a global management cadre, HCNs, and building company associates and independent representatives in host countries.

Avon Strategic International Human Resources practices in global markets:
In this day and age the world is no longer bound by distance; the gap between countries and cultures are shrinking. Most business try attempt to take advantage of this and expand beyond the borders of their homeland. The idea of world market share is lucrative to most businesses not to mention profitable. Such With the great expansion and lucrative prospects, there is a strong expansion creates need for international human resource management. Human resource management is the whole process of recruitment and selection of the employees, it has been perceived by many observers as a key ingredient and accounts for the success of companies on world markets.

Sales force:
“In international business, consumer companies cannot operate efficiently without having best and most well- trained sales force” (Deresky, 2010, p. 378). Hence by acquiring a local employees with proper skills and adequate company’s knowledge benefits the company in an aspect of better understanding of the surrounding environment and communication advantage of common language and for this reason, Avon has hired million local door to door representatives to advance their work force and to improve their international market.

Recruitment and selection:
“In addition, valuingValuing workforce diversity and providing equal opportunity is important to the company” (Deresky, 2010, p. 379). Qualities such as culture empathy, that isthe appreciation and respect of beliefs, values and behavior, interpersonal skills, such as communication and the capacity to



References: Brand Identity. (2014). Retrieved from Investopedia: http://www.investopedia.com/terms/b/brand-identity.asp Deresky, H. (2010). International Management: Managing Across Borders and Cultures, Text and Cases (7th ed.). Prentice Hall. Karlgaard, R. (2004, November 19). Peter Drucker On Leadership. Retrieved from Forbes: http://www.forbes.com/2004/11/19/cz_rk_1119drucker.html

You May Also Find These Documents Helpful

  • Powerful Essays

    Nowadays, with the increased level of globalization and advance in technology, new markets and international business have grown dramatically in the whole world. As a consequence, firms are now experiencing fierce competition at both national and international level. Under this circumstance, today’s HR practitioners are encountering several strategic challenges when operating in multinational and transnational companies. Thus, they need to fully understand the complexity of the drivers of globalization (such as finance, technology, transport of goods), having global perspective and implementing proper strategies to react on those pressures to develop global competencies in different regional and national settings. This essay will firstly identify the key strategic challenges for today’s HR practitioners operating in multi or transnational companies faced. Simultaneously, the report will provide some solutions and recommendations on coping with those challenges. Subsequently, this article will choose Coca Cola, the most quintessential global corporation as a specific example. A conclusion will come in the end.…

    • 2728 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    The Status of the Company

    • 1549 Words
    • 7 Pages

    In 2006, the company found itself in a declining state in revenue and profits. The company’s direct-selling business was taking on great costs for a number of reasons including global legal restrictions and some dissatisfaction of the company’s representatives. Since Avon’s reliance is on its direct-selling, the earnings and representative satisfaction are essential for the success of the business. The underlying factor along with other contributing causes was that Avon had grown faster than portions of its infrastructure and talent could support. The structure, people and processes that support a $5 billion company were not necessarily a good support for the $10 billion company.…

    • 1549 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Bibliography: Deresky, H. (2011). International Management: Managing Across Borders and Cultures (7th Edition ed.). Upper Saddle River: Prentice Hall.…

    • 1759 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Since its beginnings, the firm has evolved enormously due to the influence of various microenvironmental actors and macroenvironmental forces. Not only do these factors shape Avon's domestic marketing strategy, but these environments also have a great importance in the firm's international activities. Furthermore, the company still has to improve specific aspects of its strategy if it wants to maintain its position on the American market and in its international activities.…

    • 3082 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    Globalization will cause distinctive Humane Resource Management challenges to businesses especially those operating across national boundaries as multinational or global enterprises. New markets will be opened in a way that has never been seen before. This emphasize the need to manage human resources effectively to gain competitive advantage in the global market place. In order to do so, organizations have to understand the factors that can determine the…

    • 1094 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Avon - Case Analysis

    • 2327 Words
    • 10 Pages

    Under the direction of the new CEO, a new strategy was developed to reinvent Avon's image, improve customer satisfaction, and to increase profit margins and market share. Avon has gained an outstanding reputation as the best direct seller of beauty products. Through the continued efforts and achievements of its sales representatives, Avon is now known worldwide. Avon's core competence has mainly been its direct selling busniess model. This led Jung and the management team to implement a Sales Leadership program that provided incentives to acquire, train, motivate, and retain the number of active sales representatives it needs to sustain significant growth. Avon also has a representative development program that focuses on the professional training of representatives. This enables the representatives to provide valuable information on Avon brand products. Avon also keeps its superior customer service in other ways of distribution such as the Internet and in the department store sales by having a timely and correct order delivery, one on one information exchange and personalized professional advice.…

    • 2327 Words
    • 10 Pages
    Better Essays
  • Good Essays

    Diverse Workforce

    • 700 Words
    • 3 Pages

    Attracting and retaining talents adds a competitive edge to the workplace, by enhancing communication skills, building team relationships and increasing profitability (Steinberger, 2007). The global marketplace today interacts with many different cultures and diversity allows employees and the organization to seek new global understandings, new processes and solutions, making a stronger customer base and market insight, while improved hiring, employee retention and customer…

    • 700 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Sole Trader Accounting

    • 601 Words
    • 3 Pages

    With the advent of globalisation, organisations often face a global rather than a local audience that has different needs and wants. The global organisations may formulate subsidiaries in the global environment to fulfil those needs and market their products. Similarly, Globalisation has triggered a deep impact on the financial industry as well including banks, investment companies, insurance firms and credit unions etc. They are drawn to those markets that provide them with better returns as well as skilled personnel to staff their processes (Karreman & Pennings, 2009). However, the financial institutions are at liberty to employee either local employees, international staff or a mix of both.…

    • 601 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Avon’s strategy under the leadership of Andrea Jung has its merits and the strategy is properly focused and directed. Andrea Jung has clearly directed the successful transformation of Avon Products Inc. by defining its vision as the company for women with strategies in-place, she is revitalizing Avon’s reputation as the world’s foremost direct seller of beauty products while leading the company into exciting new lines of businesses, launching a series of bold and image enhancing initiatives, and expanding career opportunities for people around the world. The strategic plan in place has its merits and the strategy is properly focused and directed. The evidence shows that Jung’s strategies were sound. The argument that the strategies were not optimal and needed to be refocused, due to the overall improvement of company performance and increase in shareholder wealth. Andrea Jung’s charismatic communication skills and management direction has catapulted Avon as a leader in the global beauty and cosmetic market.…

    • 878 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Wal-Mart Case Study

    • 656 Words
    • 3 Pages

    The chapter describes different marketing orientations. Discuss the applicability of each to Avon’s international operations.…

    • 656 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    AVON STRATEGIC MANAGEMENT

    • 5477 Words
    • 20 Pages

    Avon is involved in direct selling and one of the largest companies in the industry of beauty products. To remain competitive and profitable, the company should set new objectives in achieving its Mission and Vision Statement. A study of its competitive situation and industry at large are important factors in determining strategies. A proposed plan for implementations, monitoring, controlling and evaluating are set to achieve the objectives.…

    • 5477 Words
    • 20 Pages
    Satisfactory Essays
  • Powerful Essays

    Avon Case

    • 1527 Words
    • 7 Pages

    When Jung took over, there was no definite strategic vision for Avon. Avon reps had no common goal to work towards, and this was translated in their work, which led to the brand having no evident personality even for the consumers. Along with the lack of strategy came the inability to cope with the changing times. A company that was set on their old business model, Avon found it hard to integrate technology into their daily operations. And lastly, proper leadership was lacking even in their management. This made it even harder to remain competitive in the industry. With all the internal and external factors coming into play, will Jung’s strategic management be able to save Avon and ensure the company’s sustainability in the long run?…

    • 1527 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Colgate-Palmolive is a $6 billion a year personal products giant which earns two-thirds of its revenues outside the United States. In the early 1980's Colgate realized that if it were to be successful in the rapidly changing international business environment, it would have to develop a more transnational orientation. Colgate wanted to become transnational and develop an international cadre of executive managers. In 1987, the Human Resources Division had to develop a plan to recruit college graduates and put them through an intensive international training program. The typical recruit holds an MBA from a United States university, speaks at least one foreign language, has lived outside the US, and has strong computer skills with business experience.…

    • 711 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Introduction to Expatriate

    • 5189 Words
    • 18 Pages

    The area of expatriation is very crucial, especially for all the organizations that operate internationally. The successful implementation of international and global strategies depends on getting the right people with the right skills, at right time, which typically requires the movement of people across the border (Adler and Bartholomew, 1992; Porter, 1990). Since organizations with international business operations need a work force that is available for international assignments, international firms regard it as a strategic imperative to try to develop internationally mobile expatriates, especially expatriate managers (Downes and Thomas, 1997; Shackleton and Newell, 1997;…

    • 5189 Words
    • 18 Pages
    Powerful Essays
  • Powerful Essays

    Approaches towards recruitment of staff focused to geocentric from ethnocentric and polycentric which is more efficient because workforce will be selected based on talent regardless of nationality. Method of recruiting also changed towards efficient policies like using of head hunters, cross national advertising, E- recruitment.…

    • 1746 Words
    • 7 Pages
    Powerful Essays