Barriers Faced by Human Service Workers
Running Head: OVERCOMING TECHNOLOGICAL BARRIERS IN HUMAN SERVICES
Overcoming Technological Barriers in Human Services
University of Phoenix
Overcoming Technological Barriers in Human Services “Only a life lived for others is a life worthwhile.” – Albert Einstein Human service workers act as a liaison between clients in need and the agencies clients seek to obtain help from, and while human service workers strive to provide services in an adequate and timely manner this is not always possible. Human service workers are human therefore there can be a large margin of error. All human service agencies are subject to barriers that prevent perfect service from being rendered. While certain barriers do exist in the human service field improvements can be made that can lead to greater service. In today’s society technology is dominating the workforce causing former work methods to become obsolete. While technology is constantly changing the changes made are often for the better, allowing companies to thrive and overcome existing barriers once faced. Technology not only benefits “business” companies, but also greatly improves the barriers faced by human service workers. One potential barrier that human service agencies can face is falsification on company records. Falsification of records can prove fatal, especially in Child or Elder Protection cases. While falsification of records may not be the human service workers intention it can indeed be committed when time restraints prevent case workers from visiting their clients in a given time frame. In August 2006 lack of time and falsification of records proved fatal for 14 year old Danieal Kelley of Philadelphia, Pa. Danieal Kelley a then 14 year old cerebral palsy victim died from neglect at the hands of her own mother. “ The nightmare of forced starvation and infection that killed Danieal while under the protection of the city’s human service agency is documented in a 258 page grand jury report
Overcoming Technological Barriers in Human Services
University of Phoenix
Overcoming Technological Barriers in Human Services “Only a life lived for others is a life worthwhile.” – Albert Einstein Human service workers act as a liaison between clients in need and the agencies clients seek to obtain help from, and while human service workers strive to provide services in an adequate and timely manner this is not always possible. Human service workers are human therefore there can be a large margin of error. All human service agencies are subject to barriers that prevent perfect service from being rendered. While certain barriers do exist in the human service field improvements can be made that can lead to greater service. In today’s society technology is dominating the workforce causing former work methods to become obsolete. While technology is constantly changing the changes made are often for the better, allowing companies to thrive and overcome existing barriers once faced. Technology not only benefits “business” companies, but also greatly improves the barriers faced by human service workers. One potential barrier that human service agencies can face is falsification on company records. Falsification of records can prove fatal, especially in Child or Elder Protection cases. While falsification of records may not be the human service workers intention it can indeed be committed when time restraints prevent case workers from visiting their clients in a given time frame. In August 2006 lack of time and falsification of records proved fatal for 14 year old Danieal Kelley of Philadelphia, Pa. Danieal Kelley a then 14 year old cerebral palsy victim died from neglect at the hands of her own mother. “ The nightmare of forced starvation and infection that killed Danieal while under the protection of the city’s human service agency is documented in a 258 page grand jury report
References: CBS3. (2008). Report Describes Tortuous Last Days of Phila Teen. Retrieved October, 9, 2008 from http://cbs3.com/local/daineal.kelley.cerebral.2.786038.html Computer Customizing Guide. (2008). Windows Server Backup Software. Retrieved October 11, 2008 from http://computer-customizing-guide.com/windows-server-backup-software.html Einstein, A. (Unknown). Service Quotes. Retrieved October 8, 2008 from http:// www.wisdomquotes.com/cat_service.html Hefter, L. and Litowitz, R. (1995). Protecting Intellectual Property. Retrieved October 9, 2008 from http://www.usinfo.org/trade/by9515.htm Mobile GPS Online (2008). World Tracker GPS Tracking System. Retrieved October 10, 2008 from http://www.mobilegpsonline.com/pro_webtrack.php Symantec Security (2008). Intellectual Property Protection. Retrieved October 10, 2008 from http://www.vontu.com/solutions/intellectual-propertyprotection.asp . .