Abstract:
With study aboard become popular, there are more barrier in intercultural communication was be paid attention. Because intercultural communication barriers cannot be avoided so people should know about it deeply. This article will introduce some aspect of intercultural communication barrier. Like what is intercultural communication barrier, how many kinds of it, what lead to it and how could we solve it.
Introduction:
When I just came to Australia, there is a long time I cannot be used to local’s lifestyle. For example, once my homestay mother planned to visit her brother on a weekend and then she invited me to visit her brother together. However, I refused her because I think I am not similar with that family and I will feel restrictive if I go to visit them. It is very common in my country but my homestay mother cannot understand even she thought I am not satisfied with her so I do not want to stay with her and meet her family. Due to this, her mood downed to bottom for a long time. After that in one day we talk about this thing and I express what I think and in my country people seldom visit other people particularly the people you are not very similar, then my homestay mother can understand me and feel happy. It now appears, this accident is a reflection of barriers in communication across culture. If we speaking about the word “communication across culture”, most people will think to diplomat or translators. In fact, communication across culture will happened everywhere in our daily life. The communication between a Chinese and an Australian is the communication across mainstream culture. The communication between a Chinese and a Japanese is the communication across subcultures. Actually the communication between northerners and southerners, between scientists and illiteracy, between teacher and students, between alders and teenagers and between husband and wife, they are all kinds of cross-culture communication although it just a communication across group culture. If communication is kept successful, everyone is happy but if communication is failed due to different culture, it can lead people feel sad. Thus, studying knowledge about communication is an important part to every people and is beneficial to future.
1.1 What is the barrier of cross-culture communication
Firstly, what is cross-culture communication? The communication between people who have different culture background is cross-culture communication; it also can be called intercultural communication. When people go on a cross-culture communication, wrong pronunciation, wrong grammar and lacking words amount, they all have chance to lead to misunderstanding. Moreover, although the pronunciation and grammar both right, when people communicate with other language user, it also may face to barriers. One is people cannot express himself correctly; another one is lacking respond to other’s words.
1.2 How many kinds of intercultural communication barriers
From the research, it is clearly shows that there are six main kinds of intercultural communication barriers. 1.3.1 Ethnocentricity
Americans tend to have an ethnocentric perspective on language that, according to Dr. Sue Easton of the Rollins College Communication Department, leads them to view English as a universal language. Because many cultures around the globe speak English, Americans may forget that some businesses conduct transactions in other languages or that some individuals don 't understand English. According to Dr. Easton, a presumption that other cultures spoke English and observed common American practices led to a failure of American foreign ventures in the mid-20th century, though extensive education on intercultural communication has helped reduce this assumption. 1.3.2 Jargon and slang
Each culture, even regional cultures within a larger culture, develops unique sets of jargon and slang. Though members of that culture may find these words commonplace and use them with abandon, newcomers to the culture may misunderstand the meanings behind them or fail to understand them altogether. In addition, some slang words appropriate for use in one culture may carry strong connotations in another, as explained in the publication "Diversity in the Workplace," so intercultural communicators should limit use of jargon and slang words or phrases. 1.3.3 Personal space
Different cultures can take significantly different approaches to personal space, and a lack of cultural understanding can make some individuals uncomfortable and insult others. While Western culture prefers an arm 's length of physical personal space while communicating, according to a 2006 article in the "Journal of Applied Social Psychology," people from some Latin and Middle Eastern cultures stand considerably closer together when speaking. To a Westerner, this personal space violation can lead to discomfort, and the communicator may view a resulting step away as a sign of distrust. 1.3.4 Stereotypes
Human nature, according to an intercultural communication article on the practical advice website Sideroad.com, can lead one to make assumptions about other people; some cultures use stereotypical images to reaffirm these assumptions. Though some stereotypes may stem from factual observations, many build on personal beliefs and fears that individuals may hold. To communicate effectively across cultural boundaries, communicators must put stereotypes and assumptions aside. 1.3.5 Eye contact
In the United States, communicators tend to maintain direct eye contact with others during one-on-one communication, and make sporadic eye contact with an audience when communicating with large groups. Though direct eye contact may symbolize respect in Western cultures, according to the communications book "Intercultural Communication: A Reader," other cultures view it differently. Native American and some Eastern cultures, for example, consider direct eye contact disrespectful, and a failure to understand these cultural norms regarding eye contact can create significant intercultural communication obstacles. 1.3.6 Time
Different cultures maintain markedly different approaches to time, and communicators who don 't understand a culture 's time orientation may experience difficulty building relationships in that culture. Though Americans view time as a commodity, other cultures take a much more lax approach to the subject; some Latin cultures, for example, expect parties to be as much as 30 minutes late when conducting business. Communicators from a culture that views time as a commodity must refrain from becoming upset when a party from another culture arrives late, as the late communicator may view such frustration as insensitive, demanding and offensive. 1.3 Why there is intercultural communication barriers
Cultural shock is a common psychological respond to a strange culture background. All the people who come to a new strange environment which has differently culture background will face to the barriers that were brought by cultural shock, but the level of berries is different to different people. In general, when a people move to a new strange environment, all the symbols, customs, behavior patterns, social relations and values will be instead of new ones. Then, people often feel anxious, nervous and shy. If this phenomenon become seriously, it will bring psychological and physiological illness even some patient got mental disorders or commit suicide.
Then, I can list some factors of intercultural communication barriers. 1.4.7 Different mode of thinking
People in different place have totally different mode of thinking. Like easterner and westerner. The mode of easterners’ thinking can be involved to intuition, overall and round-mode and mode of westerners’ thinking can be summarized as logic, analysis and linear. So usually, westerners put the emphasis in the front of a sentence but easterners hide it behind others. 1.4.8 Different value
According Barnett Pearce and Verrion Cronent, everybody have own rules of conduct, ways of thinking, philosophy of doing things and ethical standards. But every culture system has a standard. It means may be one people is common in a cultural background but is unique in other cultural background. Western cultural value individual, like American hero but eastern culture value group. 1.4.9 Different standard of moral
Western often be proud for their achievement and never cover their proud and confident. In eastern, people do not think show off is a good thing and they advocate modest. 1.4.10 Awareness of equality and hierarchy
Westerners have good awareness of equality. Everyone can respect themselves and never allow other violate their right. In eastern, awareness of hierarchy is difficult to remove. 1.4.11 Other cultural difference besides language
Like speaking language, body language is defined in different cultural background. For example, westerners often think eye contact is a important part in communication but in eastern it is a impolite behavior when you talk to others. 1.4 How to deal with intercultural communication barriers
The best way to solve intercultural communication barriers is study intercultural communication knowledge and different cultural. Firstly people should understand different people’s degree of adaption is different. Secondly, people should realize in intercultural communication, barriers not only on body but also on feeling, mood and the way of thinking. Thirdly, people should realize intercultural communication barriers are based on lecture factor, social factor and individual factor. The difference more huge, the cultural shock will more strong. Lastly, people should know barriers in intercultural communication is cannot be avoided and it is not totally bad. With studying different culture, people can broaden their horizons, growth experience and develop the ability of adapt a new cultural environment.
Conclusion:
Due to my experience and based on research, this article introduce intercultural communication barrier detailed. It including the definition of intercultural communication barrier, listing six kinds of intercultural communication barrier , analyzing the factor of intercultural communication barrier and suggesting people how to solve intercultural communication barrier.
References
Buckman R: How to Break Bad News. Baltimore: Johns Hopkins University Press, 1992. 15. Fischer R, Ury W, Patton B: Getting to Yes. London: Random House, 2003. 16. Hallenbeck J: Palliative Care Perspectives. New York: Oxford University Press, 2003, pp. 163–164.
GU0 T 2004,DetaiI the Communication 0bstacle in the I nterculturaI Communication,Journal of Educational Science of Hunan Normal Universit,vol.3 no.4,p118-120.
Hallenbeck J: Cross-cultural issues. In: Berger A, Portenoy RK, Weissman DE (eds): Principles and Prac- tice of Palliative Care and Supportive Oncology, 2nd ed. Philadelphia: Lippincott Williams & Wilkins; 2002: 661–672.
Hallenbeck J: The Explanatory model. J. Palliat Med 2003;6:931.
National Palliative Care Program: www.palliative- care.gov.au/pubs/carers.htm. (Last accessed March 23, 2004).
Orona C, Koenig B, Davis A: Cultural aspects of HALLENBECK480 nondisclosure. Camb Q Healthcare Ethics 1994;3:338– 346.
Purnell L, Paulanka B: Transcultural Health Care—A Culturally Competent Approach. Philadelphia: F.A. Davis, 1998.
Rivadeneyra R, Elderkin-Thompson V, Cohen Silver R, Waitzkin H: Patient centeredness in medical en- counters requiring an interpreter. Am J Med. 2000;108: 470–474.
Yeo G, Hikoyeda N: Cultural issues in end-of-life de- cision making among Asians and Pacific Islanders in the United States. In: Braun KL, Pietsch JH, Blanchette PL (eds): Cultural Issues in End-of-Life Decision Making. Thousand Oaks, CA: Sage, 2000, pp. 101–125.
References: Buckman R: How to Break Bad News. Baltimore: Johns Hopkins University Press, 1992. 15. Fischer R, Ury W, Patton B: Getting to Yes. London: Random House, 2003. 16. Hallenbeck J: Palliative Care Perspectives. New York: Oxford University Press, 2003, pp. 163–164. GU0 T 2004,DetaiI the Communication 0bstacle in the I nterculturaI Communication,Journal of Educational Science of Hunan Normal Universit,vol.3 no.4,p118-120. Hallenbeck J: Cross-cultural issues. In: Berger A, Portenoy RK, Weissman DE (eds): Principles and Prac- tice of Palliative Care and Supportive Oncology, 2nd ed. Philadelphia: Lippincott Williams & Wilkins; 2002: 661–672. Hallenbeck J: The Explanatory model. J. Palliat Med 2003;6:931. National Palliative Care Program: www.palliative- care.gov.au/pubs/carers.htm. (Last accessed March 23, 2004). Orona C, Koenig B, Davis A: Cultural aspects of HALLENBECK480 nondisclosure. Camb Q Healthcare Ethics 1994;3:338– 346. Purnell L, Paulanka B: Transcultural Health Care—A Culturally Competent Approach. Philadelphia: F.A. Davis, 1998. Rivadeneyra R, Elderkin-Thompson V, Cohen Silver R, Waitzkin H: Patient centeredness in medical en- counters requiring an interpreter. Am J Med. 2000;108: 470–474. Yeo G, Hikoyeda N: Cultural issues in end-of-life de- cision making among Asians and Pacific Islanders in the United States. In: Braun KL, Pietsch JH, Blanchette PL (eds): Cultural Issues in End-of-Life Decision Making. Thousand Oaks, CA: Sage, 2000, pp. 101–125.
You May Also Find These Documents Helpful
-
Kinzbrunner, BM, Weinreb, NJ, and Policzer, JS. 20 Common Problems: End-of-Life Care. 2002 McGraw-Hill Publishing.…
- 2591 Words
- 11 Pages
Powerful Essays -
Rather than seeking a cure as with traditional western medical practices, hospice and palliative care puts an emphasis on the quality of life by concentrating on symptom, pain, and stress reduction to alleviate patient suffering through the use of a multidisciplinary approach. This medical approach to patient care is deemed appropriate for patients with acute and chronic diseases, as well as for patients at the end of their life. While the palliative care treatment methodology seeks to relieve symptoms without providing a curative effect on the underlying disease or cause, hospice care addresses only those who are considered terminal, that is, with a life expectancy of less than six months. With respect to advanced disease progression, concerns pertaining to physical, emotional, spiritual, and social issues are addressed with regard to the patient and their loved ones.…
- 293 Words
- 2 Pages
Good Essays -
Saccomano, S., & Abbatiello, G. (2014). Cultural considerations at the end of life. The Nurse Practitioner. 39(2), 24-31. doi: 10.1097/01.NPR.0000441908.16901.2e…
- 812 Words
- 4 Pages
Good Essays -
|CancerUnrelieved painPatients lay in bed crying.Increased signs of depression by her husband.Mrs. Thomas does not want to burden family and friends. Mrs. Thomas’s children find it too painful to visit her.No long-term health insurance. Difficulty making ends meet. |Patient will be able to express her grief and understand the stages of grief.Patient will identify and engage support systems as needed.Patient will be able to participate in care as tolerated by alleviating pain and increasing tolerance to activities of daily living. Patient will adopt “one day at a time” living. Patient will be able to set realistic personal goals. |Pastoral care to address patient’s spiritual needs and provide grief counseling due to terminal illness. Encourage patient to verbalize feelings, fears and worries. Assist patient to set realistic goals. Assist with identification of solutions to current problems. Social Worker to assess family dynamics, barriers to care and community resources to assist patient and family financially and socially. Family teaching and counseling to patient’s sons regarding the importance of visiting their mother. Social Worker to arrange family meeting to identify family goals and responsibilities. Psychiatry referral for counseling, assessing barriers to taking…
- 1520 Words
- 7 Pages
Good Essays -
There are various factors that affect the communication process. Among many of the factors some are very important and play a very important role throughout society, cultural, ethical and individual ways of perspective and communication. Throughout life people have and/or will be faced with the challenge of playing out these roles in society. For example, there are different cultures around the world. In some culture women are to be covered up at all times and are married off to as trade for cattle or money to their father. Where in cultures women are free to dress and marry by there choice. These two women will experience culture shock while communicating with each other. Culture is the values, attitudes and morals, someone is thought that carry over into their social lives. By taken the time to make sure we as people can cultural communication it can keep down most of the confusing in workplace, school and just maybe the world.…
- 487 Words
- 2 Pages
Satisfactory Essays -
Taylor, A & Box M 1999, ‘Multicultural Palliative Care Guidelines’, Palliative Care Australia, Eastwood, South Australia, viewed 7 November 2013, .…
- 877 Words
- 4 Pages
Good Essays -
Kamaromy, C. (2004). Cultural diversity in death and dying. Nursing Management, 11(8), 32-36. Retrieved from http://search.proquest.com.library.gcu.edu:2048/docview/236983296?accountid=7374…
- 1411 Words
- 5 Pages
Powerful Essays -
Kemp, C., & Bhungalia, S. (2002). Cultural perspectives in healthcare. Culture and the end of life: a review of major world religions. Journal Of Hospice & Palliative Nursing, 4(4), 235-242. retrieved from…
- 341 Words
- 2 Pages
Best Essays -
As nurses embark on the journey towards cultural competence, they must enhance their knowledge of the practices of the cultural groups they care for. By understanding the concepts of different cultures, nurses are able to keep the lines of communication open and make the end-of-life experience as comfortable as possible. This idea is further supported by the ANA position statement (1991) on cultural diversity in nursing practice that states “ Knowledge od cultural diversity is vital at all levels of nursing practice…nurses need to understand how cultural groups define health and illness; how healers cure and care for members of cultural groups; and how nurses’ cultural backgrounds can influence care delivery.” (ANA,…
- 720 Words
- 3 Pages
Good Essays -
Caring for patients who are dying presents a unique challenge for nurses. Common to all nursing is the necessity for self reflection and assessment of personal biases that can influence care delivery. In the case of the terminal patient, especially one with as many ancillary problems as Mrs. Thomas, the North American tendency towards individualism and denial of death complicates the nurse’s role. Nurses must examine their attitudes towards death and dying, and confront personal losses as well as fears in order to be present for the terminal patient. Further, having a “good death” can be subject to interpretation and determining what a patient wants needs to be the guiding principle in culturally competent end of life healthcare. What a nurse believes constitutes appropriate care or behavior of the dying patient is less important than what the patient wants, so awareness of personal feelings and biases is crucial to being of real support to the dying client. The community health nurse who is unable to speak to the issues faced by patients and families because of unresolved or unrecognized personal fears and issues, will not be able to intervene and help Mrs. Thomas and her family to confront and successfully cope with the reality of her situation.…
- 3510 Words
- 15 Pages
Best Essays -
pacific islander patients dying with cancer. Journal of American Geriatric Society, 56(1), 139-144. Nursing Neighborhood (n.d.). The Filipino culture. Retrieved from http://www.nurses-neighborhood.com/filipinoculture.html Rittman, M., Paige, P., Rivera, J., Sutphin, L., Godown, I (1997). Phenomenological study of nurses caring for dying patients. Cancer Nursing, 20(2), 115-119. Retrieved from http://journals.lww.com/cancernursingonline/Abstract/1997/0 4000/Phenomenological_study_of_nurses_caring_for_dying.6.as px Ross MM; Fisher R; McClean MJ (2000). End-of-life care for seniors: The development of a national guide. Journal Palliative Care; 16(4), p. 47-53. Wayne, M., Robinson, L., and Segal, J (2012). Late stage and end-of-life care. Retrieved from http://www.helpguide.org/elder/alzheimers_disease_dementia_ caring_final_stage.htm WHO (1998). WHO Definition of Palliative Care. Retrieved from http://www.who.int/cancer/palliative/definition/en/…
- 1973 Words
- 8 Pages
Best Essays -
Payne, S., C. Ellis-Hill, 2001. Chronic and Terminal Illness: New perspectives on caring and carers. New York. Oxford University Press, pp. 1-13.…
- 3957 Words
- 16 Pages
Best Essays -
Lugton J. & Kindlen M. (2000) Palliative care: The nursing role. 2nd Edition. Harcourt Brance Ltd.…
- 3442 Words
- 14 Pages
Powerful Essays -
Research has shown that those who receive palliative care have faster and more successful recoveries than patients who do not receive these services. Because a key component of palliative care is communication, patients feel that their wishes are followed and that their emotional and spiritual needs are…
- 488 Words
- 2 Pages
Good Essays -
In regards to death and dying, the United States, historically, has inadequately acknowledged the existence of death, the process of dying, and the appropriate ways in which individuals should and must grieve. The fear of death and loss in the United States is so overpowering, it has permeated into our culture and the language we use surrounding death and dying. Additionally, our tremendous fear has fundamentally shaped how, we as a society, perceive and treat those with terminal illnesses. As a result of our failure to acknowledge the existence of death and the proper methods in which to cope with dying, we have lost sight of what it means for an individual to live the last chapters of their life, not as a gradually decaying vegetable, but with dignity and joy for life and living.…
- 448 Words
- 2 Pages
Good Essays