After several years of turbulence of internet stocks and the resulting failure of many companies, it is easy to understand the impact of information system in daily life. Yet, everyday we read article about IT technology helping the growth of the business. They are many advantages that most people agreed: they create value largely or exclusively through the gathering, synthesizing and distribution of information, they formulate strategy in ways that make management of enterprise and they use technology-mediated channels which are subject to measurement and tracking in unprecedented and granular ways. With those advantages, the company can gain a better position in the furious competition.
Among the main advantages of the information system been used in the business are its ability to facilitate business activities with huge amount of information and organized resource and the ease of transaction in terms of speed and cost. In this report which is presented to Mr. Oracle, the manager of Basket Company, I am going to exam the three vital roles that information system can benefit for the business:
Support of its business processes and operation,
Support of decision making by its employees and manager
Support of its strategies for competitive advantage
In the traditional business environment, business operating is a manual, time-consuming and labor-intensive process involving requests for quotation, purchase order submissions, order approval and confirmation, shipping, invoicing and payment. But with the help of information systems, business can gather information more quickly at a relatively low cost. For example, 1800-flower Company provides a broad range of give products. The company's information system collects and stores data on birthday and invitations, as well as a record of gifts send to specific recipients. It maintains a customer information file holding all such data which alerts them of forthcoming events.