Woland is potentially an agent of good. It has been long debated among theologians why God would allow Satan's mischief to go on unpunished. He is the being who delivers the sentence to guilty criminals. The balance between good and evil is maintained by the end of The Master and Margarita. Everything eventually turns out right.
In The Master and Margarita, the lines of good and evil are intermixed. It is apparent that Woland is confident that everything that is meant to happen will happen. When Woland, the Master, and Margarita are standing on the hilltop where Pontius Pilate is slumbering Woland says, "Everything will turn out right. That's what the world is built on." Pontius Pilate was tormented for 2000 years on top of Bald Mountain. Woland is the one who has the power to control this. It is unclear what his motivations are for freeing Pilate. Yeshua was the person who ultimately decided the fate of the Master as well as Margarita and therefore forgiven Pilate. Woland was able to produce the Master's novel from its ashes. He was the one who was able to save the manuscript and give it to Yeshua to read. Without Woland, the master