Shaw articulates that it is very complicated to balance action when dealing with two conflicting needs that leader experience. The first need is to act with confidence in his capabilities and his sight for his organization. The second need is to be aware of his limitations and avoid the risks that come with overconfidence and excessive optimism.
The author mentioned lots of leadership case studies throughout the book including taking
a look at the blind spots of Apple's infamous leader, Steve Jobs. He suggests ideas and techniques for leaders to recognize their blindspots, define the degree of the blindspot and understand the tenacity of blindspots. He also provides a list of the twenty most common blindspots.