Class of MA-16b
Susan Scott’s Fierce Conversations Book Report
“Fierce Conversations:
Achieving Success at Work & in Life,
One Conversation at a Time” ~Let’s Talk~
Author’s Major Premise
Our conversations are either improving relationships, eroding relationships, or keeping relationships at status quo. The success we find at work, in our relationships, and, ultimately, in our lives then depends on our ability to consistently engage in productive and meaningful conversation about what matters most to us in our work and our life. When we compromise our standards of how we talk, how often, what we talk about and, most importantly, the level of authenticity we bring to our conversations, relationships deteriorate. While no single conversation is guaranteed to transform a business, a relationship, or a life, any one “fierce” conversation can─and will.
What does it mean to be truly “fierce”?
In order to be truly “fierce” we must get real, first with ourselves and then with the people that matter most to us. We must ask ourselves, “What it is that I am pretending not to know? What conversations have I been unable or unwilling to have that, if I were able to have, might profoundly change everything?” The harder the conversation is to have, the more important it may be, and the more important you have to do it right.
“Live what you are intent on learning.” ~ Susan Scott
Seven principles to live by for making fierce conversations a potential way of life for you and for helping others to do the same:
1. Master the courage to interrogate reality
Everything changes and it is important for us to change with it. In order to address a problem, you have to accurately name it first. To have a fierce conversation we must acknowledge that everyone has their own unique perspective and that each perspective is valid. We must open ourselves to others’ opinions and perspectives, try not to let our egos take over, and