1. Does The Brownie Baker use a differentiation or a cost leadership strategy? How can you tell?
The Brownie Baker utilizes the low-cost leadership strategy as its primary business operational standard. However, I also believe that a good amount of research and market competitor awareness is implemented into The Brownie Baker’s marketing decision making processes. With the differentiation strategy placing emphasis on uniqueness, I believe The Brownie Baker borrows from this practice to adjust product features to effectively standout from competitor food product lineups on shelves. One of the ways The Brownie Baker accomplishes this effort is through its use of product packaging and design. However, based on the company’s overall performance history and strategic business maneuvers, low-cost leadership is what truly is in motion.
The Brownie Baker relies heavily on achieving maximum value through its products. One of the many ways that this is achieved is through product quality control. The Brownie Baker has placed a lot of effort into making sure higher grade ingredients are implemented into the production of their food products. Another way that I believe quality and value are achieved is through the strict guidelines followed to assure product freshness. Customers find exceptional value in The Brownie Baker’s products not only for the amount of product they receive for their dollar, but also the consistency of a delicious fresh product.
The Brownie Baker company has consistently made changes over the years to drive down costs while maintaining product quality. From changes to its production processes to the establishment of third-party business partnerships, The Brownie Baker has strived for efficiency to promote a sustainable and profitable business.
2. Referring to the list of operations strategies in the PowerPoint booklet, which does The Brownie Baker use? Please cite examples from the case to