Preview

Kudler Fine Foods

Good Essays
Open Document
Open Document
925 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Kudler Fine Foods
Kudler Fine Foods Marketing Strategy and Tactics Paper
In 1998 Kathy Kudler (owner), opened a gourmet food establishment with an ideal image of starting a business which provided the freshest ingredients as well as cooking instruments for individuals cooking benefit. Due to the company’s success Kathy has moved forward with expanding business. Business additions include three locations. Within the companies continued success Kudler’s foods continues to improve, provide and expand services to improve the operation while attracting and retaining customers. Kudler Fine Foods has generated a profit due to Kathy’s dedication to her employees, customers and operation. Kathy’s knowledge and awareness in regards to remaining successful will benefit the company as it develops effective marketing strategies included but not limited to tactics as well as marketing research.
In providing continued success an important factor understands the importance of marketing research. The "Importance Of Marketing Research" (2013) The importance of marketing research is to make marketing decisions, survive competition, decide target markets, maximize profits and increase sales. Customer satisfaction is the key in building, establishing and continuing relationships. Customer’s opinions matter in a relationship. Building trust as well as following through on an act will also draw clientele. Customer service levels can be improved by gathering information from customer’s opinions on how to improve, products he or she would like to add and so forth. Within Marketing research Kudler Fine Foods is provided an outlet to identify, pinpoint, and trigger opportunities. Through market research the company will have a better understanding as to whether a service or good will be utilized upon addition or implementation. Such a process will ensure the company is dedicating time, energy and money towards the demand of customers. In the continuance of market research Kudler’s can increase

You May Also Find These Documents Helpful

  • Better Essays

    Kudler Fine Foods

    • 1040 Words
    • 5 Pages

    Kudler Fine Foods has been offering customers high quality gourmet foods for a number of years and has chosen to use a marketing strategy called the Frequent Shopper Program to offer valuable customers rewards through a points system to increase sales revenues and bring in more customers. Just like several other companies, Kudler Fine Foods has decided to use this program to offer loyal customers benefits and VIP services. Kudler Fine Foods has partnered with companies that can offer higher end items for redeemable gifts such as airline tickets with first class upgrades and specialty foods. The objective to having a frequent shopper program is to track purchases on an individual customer level and provide high value incentives in order to raise revenues in the company’s products and services departments. Considerations for the implementation of this program include legal, ethical, and information security. This document will serve to discuss all three as well as discuss the cost related concerns in applying this program.…

    • 1040 Words
    • 5 Pages
    Better Essays
  • Good Essays

    The customer’s satisfaction survey, conducted in 2011, indicated that 80% of customers find Kudler Fine Foods stores convenient for open hours and are pleased with atmosphere and décor inside the stores. The owner makes sure that the shelves are restored with the fines and fresh product, however only 40.3% of customers said that the quality of the product matches its price and only 62.5% were happy with customer service representatives (Apollo, 2011, Market Surveys). On top of that the numbers listed above have decreased from the surveys conducted a year before. The high price and low customer satisfaction may shake the stability for the entire business especially for the new store that was recently opened. Increasing customer satisfaction is necessary to improve the business.…

    • 1030 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Kudler Fine Foods

    • 938 Words
    • 4 Pages

    * Balance sheets, income statements, cash flow, and trend analyses are some of the financial reports offered;…

    • 938 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Kudler Fine Foods

    • 971 Words
    • 4 Pages

    Kudler Fine Foods is a chain of specialty food stores that provide the finest food and wines to the general public. There are three locations of Kudler Fine Foods:…

    • 971 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Kudler Fine Foods

    • 459 Words
    • 2 Pages

    Based on the memo for Kudler Fine Foods, a new point of sale system is being implemented into the company’s three retail locations. The organization of the memo is decent at best. The memo is not very detailed or clear on all the expectations from corporate. The sentence structure itself is also lacking clarity, making it hard to fully understand. “While the vendor has training materials and will train our trainer, we need to determine the best way to train the cashiers in the three stores, the management team in each store and the computer support specialists.” This sentence alone is very confusing, who is doing the training? Is there going to be a class at each location or all in one location? What type of training is being recommended by corporate, it seems they are leaving the training in the hands of each store.…

    • 459 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Str 581 Strategic Plan

    • 370 Words
    • 2 Pages

    The mission of Kudler’s Fine Food is to present to the various communities in which we are located to the finest gourmet foods that are available. Kudler’s Fine Food is a gourmet cook’s dream come true if one’s mind and palette can be visualized and taste it we have the ingredients to bring that vision to life. The soul mission of Kudler’s is to provide the finest wines, cheeses and baked goods that are available from around the world at a reasonable price. The mission of Kudler Fine Foods is to provide their customers a unique shopping experience that fulfills their desire for fine foods and wines. This belief offers the opportunity for their customers to achieve the best…

    • 370 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Kudler Fine Foods

    • 969 Words
    • 4 Pages

    Kudler Fine Foods wishes to develop a system to track customer purchases through a Frequent Shopper Program to award loyalty points for redemption. The objective of this project request is to track purchases of individual customers, which will accumulate as loyalty points for redemption (Apollo Group, 2011). Customers will have the ability to redeem loyalty points for gift items, specialty foods, and other products or services as made available (Apollo Group, 2011).…

    • 969 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Some ways they make themselves a great part of the exclusive market of fine foods. Some of Kudler’s ways Kudler makes this possible is by the expertise that is given with the gourmet setting at all the locations from the wine to the cheeses and other fine foods. Kudler went over and beyond to make sure the expertise was carried out by the use of the surveys they had customers and visitors to complete in 2010 and 2011. According to these surveys, Kudler showed strengths and weakness that they hold above the competitors are the outstanding customer relations and the enormous selection of the world’s best fine foods. The gourmet food was satisfactory for the money that was spent and appreciated by the majority of their customers. The high quality food for the right price and how the right price is deterred is another fine example of the marketing research. Some weaknesses of Kudler is indicated in the same customer surveys that where received these included the marketing Kudler uses for customer service and the display of the merchandise. In this instance Kudler can easily change the way it displays the merchandise and make the displays more attractive to make the equally appeal the intended customers.This Is a great example of when Kudler needs to do marketing research to help find answers and resources to fix the problems. Excellent customer service is Kudler’s primary focus this was noticed by…

    • 1058 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Kudler Fine Foods

    • 889 Words
    • 3 Pages

    My team and I would like to present you with new accounting system. We feel that Kudler could benefit from a newer redesigned accounting system. Being in control of your finances is the most important part of any business. With managing three stores there can be a lot of transactions to keep account of. Three stores with three very different transactions every day, these transactions can consist of incoming sales, store outside purchases, inventory, payroll, etc. To keep three different stores in constant order without going over budget can be tough. With this new account system you will be able to keep all the sales together for the three stores, same with the store outside purchases, and all inventory purchases separate per store yet in order so you can understand how much you have ordered upon what you are selling.…

    • 889 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Kudler Fine Foods

    • 1110 Words
    • 5 Pages

    Next security risks, is the assurance that unauthorized personnel will not have access to vital information. For internal control measures to be effective the company must have internal controls to reduce unauthorized system access. Next are audit risks which contribute to the authenticity of the system chosen. Audit risk carries with it several subcomponents of various risks, such as inherant, control, and detection risks (Hunton, Bryant, & Bagranoff, 2004). Similar to business risk, the opportunity for fraudulant activity to occur contributes significantly to control risk. An auditors failure to uncover…

    • 1110 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Kudler Fine Foods

    • 1167 Words
    • 5 Pages

    Kudler Fine Foods is an opulent specialty food store that is located in San Diego, California. It also has shops in Del Mar, La Jolla, and Encinitas California. Kudler Fine Foods offers a variety of items ranging from breads to wines. These specialty products include breads, pastries, a variety of cheeses made from cow, sheep, and goat’s milk. There are two hundred and fifty types of cheeses offered from twenty-one countries. Their produce department currently offers three hundred and fifty fresh vegetables, fruits, herbs, and spices. Kudler Fine Foods also features an Asian Specialty produce department that caters to the Asian cuisine. The Meat and Seafood department diversely offers a wide range items aged beef, pheasant, handmade sausages and live lobsters. A lot of these items are locally grown, made, caught, or harvested. The wines and spirits that are offered are both domestic and imported providing customers with a variety to choose from.…

    • 1167 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    KUDLER FINE FOODS

    • 3315 Words
    • 14 Pages

    Kudler Fine Foods is in the process of developing a customer loyalty program, and a related system to give rewards to their customers. We have been given the task of assisting the development team in creating mechanisms that facilitate information security…

    • 3315 Words
    • 14 Pages
    Better Essays
  • Good Essays

    The current strategies in Human Resources are keeping Kudler from expanding, improving sales, and are not adequately compensating employees.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    How can Kudler Fine Foods reach more markets and produce the quality food that they are known for so they can open more stores of its kind to make more money? Many factors go into opening a new location and a main goal before actually opening the store entails details about the production. The production process tells us that there are many things that go into making goods before you can actually sell them. Some inputs include land, labor, capital, and knowledge. Production control on the other hand is about planning, routing, and scheduling.…

    • 719 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Kudler foods has presented a program to increase their revenue by tracking purchase behavior of individual customers and providing incentives to those customers that continue to come back. They are calling these customers “loyal” or “preferred” customers (Sales, 2014).…

    • 616 Words
    • 3 Pages
    Good Essays