Process Analysis and Capacity Management
BUAD311- Operations Management
Fall 2013
Due 8:00 am on September 16
Homework 1 has a maximum of 50 points. There are 4 questions. Students can discuss homework questions with each other, with TAs, or with the instructor, provided that the actual work is done individually.
Homework assignments are accepted only via Blackboard Turnitin, and I expect most students to use Word. Once your work is complete, upload your file(s) and click on “Submit”.
You will get a confirmation email after submission and you can view the file you submitted. If you do not get the confirmation, the submission is not successful. As long as you receive the confirmation email, I will be able to see your original file and graphs even though the preview of Turnitin may not support graphs.
If you decide to write on paper, please copy the scanned picture into a Word file, make sure you write twenty (arbitrary) words so that Turnitin would accept your submission.
In case you find an error in your initial submission, multiple attempts are allowed. If there are multiple attempts, only the latest submission will be graded. All the other submissions will be ignored.
Do not just provide answers. Show your work. Explain, wherever applicable, how you come to your answer. You may not receive a full credit if you just provide an answer without showing any work.
1. (10 points) Suppose the data in the Kristen’s Cookies case remains the same, except that mixing requires 8 minutes (instead of the original 6), and the cookies bake in the oven for 8 minutes (instead of the original 9). Answer the following questions: a. What is the new throughput time for a rush order of one dozen?
b. What is the capacity of each resource (Kristen, the oven, the mixer, and the roommate)? Identify the bottleneck resource
c. How many dozens can be produced every evening, assuming there are 5 hours available every evening (instead of