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Business Capstone
Business Capstone 301
Individual Assignment- Video Business Case Report
Part 1

Student Name: Man Hong Wong (Connie)
Student ID: 15810265
Tutor: Adolph De Sousa
Word Count: 473

Table of Contents

1.0 Introduction…………………………………………………………2 2.0 Issues…………………………………………………………………..2 3.0 Causes………………………………………………………………….3 4.0 Reference…………………………………………………………….4

1.0 Introduction

Rio Tinto group is the multinational mining company. Their majority products are Aluminum, Copper, Diamond &Mineral, Energy, Iron Ore to sell for bored range of industries. Rio Tinto Japan is a liaison office contact with headquarters and they are buy-sell operation in Japan, they sell majority product in Japan for many industries, customers are based in Japan. (Rio Tinto, 2013) 2.0 Issues

In 2011, Japan had a strong earthquake direct damage to the Tokyo city where Rio Tinto Japan are located. Company had face to an unexpected emergency issues. It had a serious impact to business and employees.

The major issues for company would be reformer the business environments, as we know the earthquake were too strong, the business office had actually damage and not running properly. No power system and office are such a mess. It will direct affect for few major issues, such as contact headquarter and follow up with clients.

The other issue might occur will be follow up with customer and report to headquarter, but if work environment not in a stale and stable situation, it might face issue of customer complain and lost. For the ethical issues, staff will be the major consider, such as how they get home, is it safe to travel all the way home, will Tokyo lack of food or water, safety and healthy will be the main issues for staff. And also how they get to work.

3.0 Causes

The earthquake had damage the whole Tokyo city, to causing those entire problems for people and business. Lack of food, water, gas, power and the train cannot run

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