All day we are communicating – whether it is talking to people on the telephone or in person, talking dictation and transcribing business correspondence, liaising with colleagues and staff, writing letters, faxes, reports and e-mails. For attaining success in our practical life we must develop and enhance our communication skills.
Meaning of Communication:
Simply communication means sending and receiving a message. But this definition does not give us the real meaning about what communication is. Broadly, for better understand communication can be defined as a process of giving, receiving or exchanging information, opinions or ideas by writing, speech or visual means, so that the message communicated is completely understood by the recipients.
Different scholars defined communication in different ways. Some mentionable scholar’s definition is given below;
“Communication is a dynamic, ever-changing, unending process by which people transmit information and feelings to others”. (Barker)
“Communication is the field of knowledge which deals with the systematic application of symbols to acquire common information regarding an object or event”. (Kelly)
“Communication is the process of transmitting meanings, ideas, and understanding of a person or a group to another person or group”. (Megginson) In the light of above definition we can define communication as a task of sending and receiving information, opinions, or ideas sometimes through verbal means (words spoken or written) and sometimes through non-verbal means (such as facial expression, gestures and voice qualities) or any combination of both verbal and non-verbal means so that the message communicated is received and understood by the recipients.
Business Communication:
Communication which deals with business activities is called business communication. In a wider sense, business communication is the transmission and accurate imitation of