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business etiquette
Business Etiquette:
Significance, Impressions and Consequences.
Adrianna Sperkacz
Miami Dade College
06 June 2014

Etiquette is a set of unwritten rules that govern the way people interact with one another in social situations and professional workplaces and relationships. Within the business environment, good business etiquette means to act professionally and exercise proper manners when engaging with others in both within and outside of your profession. The importance of good business etiquette is acquiring the skill-set that will gain respect of other working professionals and will ultimately lead to career advances and outstanding success. Building business relationships are critical to establishing a good reputation and aid to the progress of professional development. By practicing good business etiquette, positive relationships are built and communication skills are strengthened. Some examples of good etiquette include: giving others full attention, maintaining eye contact, speaking clearly and concisely, and having a positive attitude. Furthering the experience, greeting others by their name, treating them with respect, showing gratitude and avoiding inappropriate behavior are key to conveying a proper professional image. These unwritten rules also apply to virtual communication- as much of the business world is now through virtual means. This includes using proper grammar, writing in complete sentences and checking for punctuation and technical errors. People with good etiquette are rewarded for their professional and polite skills while those who are lacking fall behind. For example, an employee arriving on time to a meeting and takes notes is remembered for good work ethic while an employee who arrives late and is unprepared may be reprimanded. This further justifies that those who exemplify good business etiquette prove to have respect for their position, take their work performance seriously and have a higher job



References: http://www.smartcompany.com.au/people/6180-new-eve-ash-29997.html# http://jobs.aol.com/articles/2011/01/27/whats-considered-stealing-at-work/ http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?id=pr676&sd=1%2f12%2f2012&ed=1%2f12%2f2099 http://thehiringsite.careerbuilder.com/2013/02/07/tardy-employees/ http://www.businessmanagementdaily.com/glp/28411/14-Tips-on-Business-Etiquette.html

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