Explain Why Different Communication Methods Are Used In The Business Environment

1.1 Explain why different communication methods are used in the business environment. Different communication methods succeed in putting across the right message in a clear, unambiguous way that gets noticed by the target audience, whilst also saving on time and cost. Two main types of communica- -tion methods used- verbal and written. The best medium will be chosen according to the situation. For example: face to face or telephone methods will be used if any wards need delivery of some equipment. While as emails, texts ,faxes, letters will be used for any other inquiries like tech meetings, trainings and if a piece of equipment needs repairing. Also spreadsheets are used as a communication method by providing information like stock level of
For example if I am communicating with my managers, Other departments or other companies, I will use more formal language which focuses on professional exp- -ression with attention to roles, protocols, and appearance. On the other hand if I am communicating with colleagues or patients, I will be more casual which involves everyday words and expressions in a familiar group context not jargons and is easily understood by patients and more friendly as well.

1.3 Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business communications. Correct grammar: So that the receiver of the information reads it accurately. Sentence structure: Incorrect sentence structure will make you look unprofessional. Punctuation: Without punctuation you would not be able to express your feelings in writing not to mention know when to pause or stop or ask a question. Spelling: If information got spelling errors, the chances of the reader loosing trust in you or your organisation. Conventions: Use of proper conventions whilst producing a business information will reflect well on you and your success in the