Business Etiquette Best Practices
Dariet Wallace
Liberty University
Abstract
This research paper presents views, opinions and ways to confidently interact with colleagues,
inside the workplace. It will also demonstrate proper business etiquette as it pertains to work
attire, first impressions, and communication styles.
Definition of Business Etiquette
The word etiquette refers to the norms and standards that govern socially acceptable behavior
in a given situation. Business etiquette focuses on actions deemed appropriate in professional
settings. Getting more acquainted with principles related to good business etiquette, will leave a
lasting impression on the people who we make contact with on a daily basis (White, 2006).
The Need
If you want to make a positive impression on the people with whom you come in contact
Throughout your professional life, it's important to follow proper business etiquette tips at all
times (White, 2006). The need for etiquette in the work place hasn’t disappeared because of the
way we do business compared to several years ago. Knowing how to treat people is very
important in today’s society (Fox, 2008).
Applying good manners in the workplace will benefit you and your cohorts. The way a person
presents themselves, speaks volumes about who you are and leaves a lasting impression, not only
in your personal life but in your professional life as well. When conducting business, make that
person feel like they’re the most important person in the world (Fox, 2008).
First Impression
A few simple basic principles can have a positive effect on your business. One principle such
as meet and greet will have a positive or negative impression on your customers and vendors.
Etiquette will have a lasting impression on your business clients. It works the same in our
personal lives as well (Sabath, 2002). The saying, “first