Sub. By- Pooja Badhwar
1. Contemporary best-selling management books often argue that customers are the most important element in the external environment. Do you agree? In what company situations might this statement be untrue?
Ans.:- I think Customers are really very important element in the external environment of any company but not fully. This is true that if there will be no customers to purchase the things than how can we any company can grow or stand in market? So customer’s satisfaction and their demand is very major factor to the success of any business. I think all business organizations are dependent upon their customers, if they do not develop cutomer loyality and satisfaction than they can loose their customers. And without Customers the organization would not exist. Customers satisfaction is at the heart of the selling process. So I am agree with this statement that customers are the most important element in the external environment. I don’t think that there will be any company or organization exists which is not affected without customers.
2. Both china and india are rising economic powers. How might your approach to doing business with communist china be different from your approach to doing business with India, the world’s most populous democracy? In which country would you expect to encounter the most rules? The most bureaucracy?
Ans.:- Well as we know that India and china both are rising in economic powers very fastly. Both countries among the most ancient civilizations and their economies are influenced by a number of social, political, economical and other factors. Both countries have huge labour & workers. As we can say that both countries have huge market potential. But according to me, I want to approach to china for doing business rather than India. Because In India there are, fair competition exists in domestic and foreign investors. On the other hand, Chinese government has given special