To : Director of HEI
From : Production Manager
Date : 9 December, 2012
Subject : (a) The engineering business functions of Hightone Electronics.
(b) The inter-relationships between the different process and engineering functions of Hightone Electronics.
(c ) How Hightone Electronics manage work activities to meet the specifications and standards of demanded by their products
(d) The type of costing system and techniques most suited for Hightone Electronics.
(e) To measure and evaluate the impact of changing activity levels on Hightone Electronics business performance (a) The engineering business functions of High-tone Electronics
The six engineering business functions of High-tone Electronics are (i) Operations functions (ii) Internet based functions (iii) Marketing functions (iv) R & D functions (v) Quality control functions (vi) Customer service functions
1. Operations functions
“Operations Director of Hightone Electronics Inc. (HEI)” and the phase that “a key to management decisions especially operations that needed to be addressed in creating a successful internet-based business” indicate that HEI Company have the operation function. The operations function is responsible for producing products and/or delivering services
Operation management direct the company how to make the goods or services cheaper, better and faster than others. Operation Management is the business function that plans, organizes, coordinates and controls the resources needed to produce a company’s goods and service. It involves managing people, equipment technology, information and many other resources. It is responsible for conducting all the resources that are needed to produce the final product known as the output. Such as designing the product; deciding what resources are needed; arranging schedules, equipment and facilities’, managing inventory controlling quality; designing the jobs to make the product. So it is